Julie Winterrowd
Hookstown,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
CNA
Concordia At The Villa St. Joseph
2018.10 - 2019.02
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Documented patient information and care activities in electronic health record.
Store Manager
Coffee Beanery
2013.05 - 2018.10
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
CNA
Villa St. Joseph
2014.09 - 2016.11
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and pulse oximeter.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA
Gateway Hospice
2015.10 - 2016.07
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Documented patient information and care activities in electronic health record.
Education
CNA Certification - Certified Nurses Assistant
Villa St Joseph
Baden11.2014
High School Diploma -
Beaver Area Senior High School
Beaver, PA06.2013
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Policy Implementation
- Schedule Preparation
- Business Administration
- Customer Service
- Decision-Making
- Computer Skills
Additional Information
Elected Official as a South Side School Board Director. I am the Personnel Committee Chair. I also hold the Director spot for the BVIU to represent South Side School District.
I became a mom January 2017 and have primarily been a Stay-at-Home parent since. I am driven and ambitious to get back into the workforce.
Timeline
CNA
Concordia At The Villa St. Joseph
2018.10 - 2019.02
CNA
Gateway Hospice
2015.10 - 2016.07
CNA
Villa St. Joseph
2014.09 - 2016.11
Store Manager
Coffee Beanery
2013.05 - 2018.10
CNA Certification - Certified Nurses Assistant
Villa St Joseph
High School Diploma -
Beaver Area Senior High School
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