Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julie Witthuhn, RN, BSN, OCN

San Pedro,CA

Summary

Personable and dedicated customer service representative with extensive experience in Oncology and management. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Ambulatory Manager Outpatient Clinics

Todd Cancer Pavilion
Long Beach , CA
01.2013 - Current
  • Recruited and hired qualified candidates to fill open positions.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Assessed team member's skill sets and assigned tasks accordingly for optimal efficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Conducted performance reviews for team members.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Nursing Supervisor

Oncology Hematology Consultants
Long Beach , CA
01.1998 - 01.2013
  • Developed and implemented nursing policies and procedures to ensure quality patient care.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
  • Communicated with patients with compassion while keeping medical information private.
  • Investigated complaints from patients regarding their care experience.
  • Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Provided patients with direct nursing care during periods of department short-staffing.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Resolved conflicts among medical staff in a professional manner.
  • Oversaw implementation of infection control protocols within the unit or facility.

Nursing Home Care and Hospice Coordinator

San Pedro Hospital
San Pedro, CA
01.1983 - 05.1994
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Coordinated hospice services with physicians, nurses, therapists and other healthcare professionals.
  • Facilitated discussions between families and healthcare providers regarding end-of-life care options.
  • Provided guidance and assistance to volunteers working within the program.
  • Performed assessments on newly admitted patients in order to develop comprehensive plans of care that meet their individual needs.
  • Monitored patient care plans to ensure compliance with established standards of care.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Conducted regular visits with existing patients in order to evaluate their progress towards meeting goals set forth in their individualized plan of care.

Education

Bachelor of Science - Nursing

California State Dominguez Hills
Carson, CA
05-1994

Skills

  • Recruiting and interviewing
  • Team leadership
  • Schedule preparation
  • Employee onboarding
  • Coaching and mentoring
  • Customer service
  • Policy and procedure development
  • Disciplinary techniques
  • Clear communication
  • Decision-making
  • Verbal and written communication
  • Conflict resolution

Certification

  • Oncology Certified Nurse
  • Chemotherapy Certified Nurse
  • BLS/AED Certified

Timeline

Ambulatory Manager Outpatient Clinics

Todd Cancer Pavilion
01.2013 - Current

Nursing Supervisor

Oncology Hematology Consultants
01.1998 - 01.2013

Nursing Home Care and Hospice Coordinator

San Pedro Hospital
01.1983 - 05.1994

Bachelor of Science - Nursing

California State Dominguez Hills

Similar Profiles

CREATE PROFILE
Julie Witthuhn, RN, BSN, OCN