Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

JULIE WOLF

TOGIAK GOVERNMENT SERVICES GROUP, LLC
Poquoson,Va
4
years of professional experience

Detail-oriented Office Clerk with extensive experience in patient registration, electronic health records management, and HIPAA compliance. Skilled at overseeing front desk operations, streamlining administrative workflows, and delivering professional, patient-focused service. Adept at multitasking in fast-paced healthcare settings while ensuring accuracy, confidentiality, and efficiency in all tasks.

Developed skills in fast-paced, collaborative environment, focusing on administrative support and task coordination. Excel in managing schedules, preparing reports, and handling communication, demonstrating adaptability and problem-solving abilities. Seeking to transition into new field where these transferrable skills can be utilized effectively.

Work History

FAMILY ADVOCACY PROGRAM ASSISTANT

1 Month
TOGIAK GOVERNMENT SERVICES GROUP, LLC | 09.2026 - Current
  • Maintained FAPNet and automated data systems; ensured timely entry of maltreatment data and restricted clinical data entry to treatment providers.
  • Provided computer and administrative support to Maltreatment Intervention, NPSP, and Outreach programs, managing computer resources to facilitate program operations.
  • Collected, maintained, compiled, and reported program data, including parent satisfaction, recidivism, and clinical outcomes, to inform program effectiveness.
  • Prepare agendas, minutes, notification letters, reports, and other correspondence in accordance with FAP standards and leadership direction.

FAMILY ADVOCACY PROGRAM ASSISTANT

1 Year 4 Months
IVA'AL SOLUTIONS, INC | 05.2025 - 09.2026
  • Maintained FAPNet and automated data systems, ensuring timely entry of maltreatment data and compliance with clinical data entry protocols by treatment providers.
  • Provided computer and administrative support for Maltreatment Intervention, NPSP, and Outreach programs while managing computer resources effectively.
  • Collected, maintained, compiled, and reported program data, analyzing parent satisfaction, recidivism, clinical outcomes, and statistical measures to inform program improvements.
  • Prepared agendas, minutes, notification letters, reports, and other correspondence following FAP standards.

MEDICAL OFFICE CLERK

1 Year 5 Months
US GOT PEOPLE, & MINDLEAF TECHNOLOGIES, INC. | 12.2023 - 05.2025
  • Greeted patients and visitors, answered and directed calls, took messages, and provided professional front-desk support to enhance patient experience.
  • Schedule medical appointments, verify patient eligibility, provide basic patient instructions, and direct patients to appropriate departments.
  • Maintained accurate and complete patient medical records; retrieved and filed documentation requested by healthcare providers to ensure seamless information flow.
  • Create and manage appointment templates and schedules, complete end-of-day procedures, and resolve pending or delinquent appointments.
  • Performed general clerical and administrative duties to support efficient patient care operations and enhance overall service delivery.

MEDICAL OFFICE ASSISTANT

4 Months
ATLAS SPECIFIC CHIROPRACTIC CARE | 12.2022 - 04.2023
  • Greet patients and visitors, answer phones, schedule appointments, provide professional front-desk support.
  • Verify insurances for chiropractic care, enter co-pays & full payments received.
  • Organized patient records in filing system to ensure easy access for staff. to include pulling paper charts for the next day’s patient care and returning paper records to the proper spot in the filing area.

Education

ASSOCIATE DEGREE - APPLIED SCIENCE IN MEDICAL ASSISTING

UNIVERSITY OF AKRON | OHIO | 05-2002
This 2-year program provided students with both hands-on and in classroom learning in Medical Assisting, Medical Office Procedures, Basic Pharmacology, Anatomy & Physiology, Transcription, Death & Dying, Medical Terminology, Study of Disease Processes, Software Fundamentals, Medical Records, & Billing & Coding. The course also included a 160-hour externship in the medical office setting.

Certificate of Phlebotomy - Healthcare

TIDEWATER MEDICAL TRAINING | HAMPTON, VA | 07-2022

This 7-week course provides entry-level training for students gain hands-on experience in venipuncture, blood collection, and specimen processing while learning safety procedures, infection control, medical terminology, and professional practices.

Skills

Medical Office Expertise
Patient support
Medical records management
Medical terminology expertise
HIPAA compliance
Electronic health records
Administrative & Clerical
Clerical support
Documentation control
Scheduling management
Calendar management
Communication & Customer Service
Professional telephone etiquette
Technical Proficiency
Microsoft Teams collaboration
File editing and document handling
PDF editing
Administrative support
Valid Driver's license

Accomplishments

  • CUSTOMER SERVICE AWARD BEST OF THE BEST 100% BENEFICIARY SATISFACTION:
  • 633d Medical Group Mental Health Clinic: Clerks and Receptionists Fiscal Year 2025 Q1

Timeline

FAMILY ADVOCACY PROGRAM ASSISTANT

TOGIAK GOVERNMENT SERVICES GROUP, LLC
09.2026 - CurrentRead More

FAMILY ADVOCACY PROGRAM ASSISTANT

IVA'AL SOLUTIONS, INC
05.2025 - 09.2026Read More

MEDICAL OFFICE CLERK

US GOT PEOPLE, & MINDLEAF TECHNOLOGIES, INC.
12.2023 - 05.2025Read More

MEDICAL OFFICE ASSISTANT

ATLAS SPECIFIC CHIROPRACTIC CARE
12.2022 - 04.2023Read More

UNIVERSITY OF AKRON

ASSOCIATE DEGREE from APPLIED SCIENCE IN MEDICAL ASSISTING
Read More

TIDEWATER MEDICAL TRAINING

Certificate of Phlebotomy from Healthcare
Read More
JULIE WOLF