Julie Woodard

• Implemented CSOS and PMP ClearingHouse for controlled substance management, ensuring regulatory compliance
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Managed employee health insurance and established a new 401k program
• Developed and implemented comprehensive safety plans, OSHA protocols, and hospital handbooks
• Created detailed training manuals and quizzes for staff development
• Improved CSR efficiency by implementing Trello and recommending a new phone system, dual monitors, headsets, and payment integration
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
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Experienced veterinary professional with a strong background in emergency and referral hospital settings, including ER, surgery, ultrasound, dermatology, and internal medicine. Proven expertise in inventory control, staff scheduling, and controlled substance ordering and compliance. Adept at conflict resolution, staff mediation, and fostering collaborative, positive work environments. Committed to delivering excellent patient care and supporting veterinary teams through strong leadership and operational efficiency.

• Emergency & Specialty Veterinary Care
• Inventory Control & Supply Chain Management
• Staff Scheduling & Workflow Optimization
• Controlled Substance Compliance
• Conflict Resolution & Team Mediation
• Client Service & Patient Advocacy
• Leadership & Staff Development
• Multi-Department Coordination
• Training Manuals
• Regulations compliance.

• Participated in the launch and growth of a new veterinary hospital, including personal financial investment.
• Managed full-cycle accounting using QuickBooks; reconciled accounts monthly and oversaw financial reporting.
• Handled payroll processing, sales tax filings, and year-end W-2 distribution.
• Recruited and onboarded new staff; developed training manuals to standardize procedures.
• Ensured OSHA compliance across all operations.
• Oversaw inventory management and vendor relations.
• Implemented strategies to increase Google reviews and online presence, enhancing client engagement.
• Set and monitored financial goals to support sustainable growth and profitability.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.