Julie Ann Garcia
Ogden
Summary
Highly motivated with many years of customer service skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
25
25
years of professional experience
Work History
Senior Assistant Manager
Security Finance
10.2022 - 12.2024
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Attained expert level of product knowledge.
- Provide 1040 Tax Services using Drake software
- Managed day-to-day operations including opening and closing procedures and cash handling.
Assistant Manager
Ben Franklin Crafts
08.1999 - 08.2022
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Created reports on sales trends, inventory levels, and financial data.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
- Attained expert level of product knowledge.
Education
Diploma -
Maui High School
Kahului, HI06.1998
Skills
- Customer service
- Product and service knowledge
- Money Handling
- Budgeting and finance
- Sales Growth
- Marketing knowledge
- Staff Scheduling
- Task Delegation
- Product knowledge
- Inventory control
Timeline
Senior Assistant Manager
Security Finance
10.2022 - 12.2024
Assistant Manager
Ben Franklin Crafts
08.1999 - 08.2022
Diploma -
Maui High School