JulieAnn Rodriguez
Houston
Summary
Detail-oriented office manager with over four years of experience in administrative support and customer relations. Skilled in optimizing workflows, managing budgets, and fostering effective communication across teams to drive operational success.
Dynamic office manager with strong skills in customer service, organizational efficiency, and team support. Proven ability to streamline operations and enhance workplace productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager - Executive Admin
Sinoboom North America
Houston, TX
10.2024 - 01.2026
- Managed daily office operations, ensuring smooth workflow and efficient task execution.
- Coordinated scheduling and logistics for team meetings and events to optimize productivity.
- Maintained office supplies inventory, streamlining procurement processes for cost efficiency.
- Assisted in onboarding new employees by organizing training materials and orientation sessions.
- Supported financial operations by processing invoices and managing expense reports accurately.
- Oversaw maintenance of office equipment, ensuring functionality and minimizing downtime.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Account Technician
Horne LLP
Houston, TX
02.2020 - 04.2023
- Managed account reconciliations and ensured compliance with financial regulations.
- Processed client invoices accurately and in a timely manner.
- Assisted in the preparation of financial reports for management review.
- Coordinated communication between clients and internal teams to resolve billing inquiries.
- Maintained meticulous records of transactions and account activities.
- Streamlined invoicing procedures, improving efficiency of accounts receivable processes.
- Efficiently processed high volume transactions using automated accounting tools while minimizing input errors.
- Facilitated smooth annual auditing process through meticulous preparation of supporting documentation as requested by external auditors.
- Calculated adjustments, premiums and refunds.
- Posted payments to accounts and maintained records.
Education
Certificate - Banking And Finance
SER Academy
Houston, TX09-2020
High School Diploma -
North Shore High School
Houston, TX05-1988
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Administrative support
- Document management
- Clerical support
- Account reconciliation
- Credit and collections
- Mail handling
- Scheduling
- Inventory control
- Scheduling coordination
- Staff hiring
- Conflict management
- Human resources
- Administrative oversight
- Policy implementation
- Expense reporting
- Staff training
- Meeting planning
- Event coordination
- Facility management
- Database administration
- Travel coordination
- Team bonding
- Budgeting expertise
- Vendor engagement
- Decision-making
- Teamwork and collaboration
- Schedule management
- Problem-solving
- Time management
- Teamwork
- Attention to detail
- Multitasking
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Customer service management
- Phone and email etiquette
Accomplishments
- Recognized by management for going above and beyond for all my colleagues enuring the best outcome for the company.
- Advanced from Office Admin to Office Manager within 6 months for my complete dedication to my work.
Certification
- Banking , SER Academy - 6 mionths
Timeline
Office Manager - Executive Admin
Sinoboom North America
10.2024 - 01.2026
Account Technician
Horne LLP
02.2020 - 04.2023
Certificate - Banking And Finance
SER Academy
High School Diploma -
North Shore High School