Julieann Salinas
San Antonio,TX
Summary
Dynamic customer service professional with experience at Wells Fargo, excelling in communication and problem resolution. Proven ability in inventory control and cash handling, consistently achieving performance metrics. Skilled in food preparation and training, fostering teamwork and operational efficiency in fast-paced environments. Committed to delivering exceptional service and maintaining high standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Wells Fargo
San Antonio, TX
2025.01 - Current
- Enhanced resolution methods for customer issues involving financial products and services.
- Executed routine tasks by resolving issues and delivering exceptional customer service while following work guidelines, policies, and regulations.
Shift Lead
Salad And Go
Bulverde, TX
2024.07 - 2024.12
- Operated effectively in a fast-paced, teamwork-driven atmosphere.
- Crafted custom salads following specific orders.
- Delivered exceptional guest service for walk-up and drive-thru orders.
- Managed daily preparation of ingredients and lemonades.
- Organized safe counts and register allocations for optimal operation.
Cashier/Cook
Iguanas burritozilla
San Antonio, TX
2024.07 - 2024.12
- Initiated register counts at both opening and closing shifts.
- Performed ongoing cleaning tasks in lobby and restroom areas.
- Handled daily preparation of meat, salsas, rice and beans.
- Maintain cleanliness of the kitchen while preparing orders.
Customer Service Representative
Glowtouch LLC
San Antonio, TX
2024.01 - 2024.07
- Meet key performance metrics including quality, productivity, and timeliness.
- Accurately document all information exchanged wand process payments for policy holders in accordance with PCI standards.
- Navigating multiple systems simultaneously.
Cook
Panda Express
San Antonio, TX
2021.06 - 2023.12
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Monitored temperatures of prepared food and cold-storage areas.
- Managed portion control using correct utensils during preparation and plating.
- Checked quality of food products to meet high standards.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Kitchen Manager
Chipotle
San Antonio, TX
2019.12 - 2022.04
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Prepare meats, salsas, and ingredients for the day.
Youth Leader
Northside ISD
San Antonio, TX
2018.12 - 2020.02
- Manage student behavior, provide excellent classroom management and maintain studenet confidentiality.
- Develop comprehensive daily programs including components of academic learning, physical activity through sports and dance, nutritional guidance, and creative arts.
- Closely monitor youth activities to uphold safety measures.
Education
High School Diploma -
John Jay High School
San Antonio, TX2018-06
Skills
Strong communication
Inventory control
Cash handling
Data entry
Stock Ordering
Preparation of food
Certification
- Serv Safe Manager
Timeline
Customer Service Representative
Wells Fargo
2025.01 - Current
Shift Lead
Salad And Go
2024.07 - 2024.12
Cashier/Cook
Iguanas burritozilla
2024.07 - 2024.12
Customer Service Representative
Glowtouch LLC
2024.01 - 2024.07
Cook
Panda Express
2021.06 - 2023.12
Kitchen Manager
Chipotle
2019.12 - 2022.04
Youth Leader
Northside ISD
2018.12 - 2020.02
High School Diploma -
John Jay High School