Julie Berrier

• Developed process guides for client training to enhance service consistency.
• Managed multiple projects simultaneously, ensuring adherence to deadlines and budget constraints.
• Monitored quality standards to identify and address inconsistencies and malfunctions.
• Used document management system to keep company files organized, current, and easy to access.

• Developed and executed business strategies that increased revenue and strengthened operational foundations.
• Optimized performance strategies to enhance profitability and operational efficiency.
• Monitored performance metrics to ensure that established objectives were met or exceeded.
• Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.
• Structured HR consulting services to support clients during organizational developments and changes.

• Oversaw event planning for Hilton Hotel and Hampton Convention Center functions, enhancing guest experience and operational efficiency.
• Evaluated group contracts, event details, and function requirements to ensure seamless execution of events.
• Organized and managed multiple events simultaneously, ensuring that all deadlines were met.
• Facilitated client meetings for weddings, conferences, and corporate gatherings, ensuring alignment with client expectations.

• Tracked sales reports and POS activity to enhance beverage cost control.
• Developed customer-friendly promotions that drove profit growth.
• Reviewed financial reports to ensure profitability of menu items.
• - Reviewed financial reports regularly to check profitability of menu items.

Executed nightlife activation initiatives across the entire casino to enhance customer engagement.

• Directed food and beverage operations for Hotel Drover luxury hotel dining venues.
• Established and enforced service standards across restaurants, bars, banquets, and event functions to enhance guest experience.
• Oversaw beverage programs, inventory control, and ordering processes.
• Trained managers and supervisors on guest service expectations and procedures.
• Analyzed profit and loss statements to identify financial trends and inform strategic decisions for restaurant performance.

• Managed departmental budget, set revenue goals, and implemented cost controls to align with financial objectives.
• Analyzed profit and loss statements to evaluate restaurant's financial performance and identify areas for improvement.
• Collaborated with marketing teams to design promotional campaigns that drove sales volume growth.
• Redesigned operational procedures, menus, training programs, and standard operating procedures to comply with evolving health and safety regulations and improve employee performance and customer satisfaction.

• Directed food and beverage operations across Texas Station and Fiesta Ranch casino dining outlets, bars, lounges, and event spaces.
• Supported concept development and launch execution for new barbecue restaurant, handling culinary design, beverage menus, staffing, and operational workflows.
• Analyzed budgets, purchasing, and inventory controls for food and beverage departments to optimize resource allocation.
• Assessed existing food and beverage programs to identify improvement opportunities and implemented changes for enhanced service quality.
• Monitored compliance with health codes and safety regulations in kitchen and dining areas, ensuring a safe environment for staff and guests.