JULIE L. CARROLL
Buffalo,NY
Summary
Dependable legal professional with 16+ years of experience in insurance defense, personal injury, medical malpractice, workers' compensation, and family law. Professional and personable, with proven success at managing multiple priorities and deadlines. Organized and focused individual who is dedicated to offering exceptional assistance to team members and clients.
Overview
20
20
years of professional experience
Work History
Receptionist/Legal Secretary
Gibson, McAskill & Crosby, LLP
09.2021 - Current
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Answer central telephone system and direct calls accordingly.
- Work alongside attorneys, paralegals, and legal assistants on legal processes.
- Maintain timekeeping records and handle any discrepancies with staff.
- Execution of time entry, billing tasks and generating client invoices.
- Organize, maintain and update case information in firm databases.
- Assist with onboarding new employees and securing paperwork completion.
Senior Legal Secretary
Habberfield Kaszycki, LLP
12.2015 - 08.2021
- Prepared legal briefs, motions, and pleadings.
- Edited and proofread legal documents to verify accuracy.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Senior Legal Secretary
Kenney Shelton Liptak Nowak, LLP
02.2007 - 12.2015
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Organized documents to manage paper and electronic filing systems of clients.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Interviewed clients to obtain information relevant to cases.
- Developed and implemented comprehensive training program for new department staff; oversaw department deadlines, work product and overall productivity
Office Manager (temporary Position)
Beck Disaster Recovery, Inc
10.2006 - 02.2007
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Updated reports, managed accounts, and generated reports for company database.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Emergency Dispatcher
Amherst Alarm, Inc.
08.2003 - 10.2006
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Employed crisis management skills in supporting clients, providing guidance and direction while dispatching first responders
- Awarded highest level of central station operation with special commendations for outstanding professionalism and crisis management skills
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
A.A.S - History
SUNY Empire State College
2014
Skills
- Litigation Support
- Typing and Transcription
- Compiling Information, Drafting Reports and Correspondence
- Motion Preparation & Filing Pleadings
- Deadline Monitoring
- Prospecting Clients, Client Service and Support
- Client Billing
- Fluent in Legal Terminology
- Administrative Support
- Office Management
Timeline
Receptionist/Legal Secretary
Gibson, McAskill & Crosby, LLP
09.2021 - Current
Senior Legal Secretary
Habberfield Kaszycki, LLP
12.2015 - 08.2021
Senior Legal Secretary
Kenney Shelton Liptak Nowak, LLP
02.2007 - 12.2015
Office Manager (temporary Position)
Beck Disaster Recovery, Inc
10.2006 - 02.2007
Emergency Dispatcher
Amherst Alarm, Inc.
08.2003 - 10.2006
A.A.S - History
SUNY Empire State College
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