Julien Brito
Midland
Summary
Proven track record in customer service and payment processing, demonstrated through impactful contributions at Westlake Ace Hardware. Skilled in maintaining high accuracy levels and enhancing team performance, and showcasing a blend of excellent work ethic. Reliable candidate offering strong multitasking, problem solving and effective communication.
Overview
3
3
years of professional experience
Work History
Cashier
Westlake Ace Hardware
Midland
12.2022 - Current
- Greeted customers entering store and responded promptly and helped determine their needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Food Runner
Cinergy Cinemas
Midland
03.2022 - 09.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to theater seat number according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Maintained clean and organized kitchen areas, contributing to preparation for the next day.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Busser
Olive Garden Restaurant
Midland
03.2021 - 08.2021
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with To-Go orders.
Education
No Degree - Business Administration And Management
Midland College
Midland, TX12.2027
High School Diploma -
Legacy High School
Midland, TX05.2023
Skills
- Customer Service/Customer Assistance
- Work Ethic and Integrity
- Written and verbal communication
- Reliability and punctuality
- Payment Processing
- Merchandise Restocking
Languages
Spanish
Limited Working
Timeline
Cashier
Westlake Ace Hardware
12.2022 - Current
Food Runner
Cinergy Cinemas
03.2022 - 09.2022
Busser
Olive Garden Restaurant
03.2021 - 08.2021
No Degree - Business Administration And Management
Midland College
High School Diploma -
Legacy High School