Julien Duarte
Lakeland
Summary
Offering strong interpersonal skills and passion for helping customers, with readiness to learn and develop in fast-paced environment. Brings ability to quickly grasp product knowledge and apply organizational skills to manage customer data effectively. Ready to use and develop communication and problem-solving skills in sales role.
Developed in customer-focused environment, with background in managing customer relationships and utilizing CRM platforms. Seeking to transition into new field, leveraging skills in communication and data management. Committed to applying customer-centric approach to drive success in new role.
Overview
3
3
years of professional experience
Work History
Sales
Lakeland Toyota
Lakeland, FL
01.2026 - Current
- Boosted sales performance by implementing strategic training programs for the sales team.
- Developed strong relationships with customers to understand needs and preferences.
- Demonstrated product knowledge to effectively present vehicle features and benefits.
- Conducted test drives, guiding customers through vehicle operation and safety features.
BDC Specialist
Lakeland Hyundai
1500 W. Memorial BLVD
04.2024 - 08.2025
- Monitored inventory levels, making adjustments as needed to maintain optimal stock for customer needs.
- Implemented CRM system improvements that streamlined internal processes and improved data accuracy.
Detailer
LAKELAND DODGE
Lakeland
05.2023 - 03.2024
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Education
High School Diploma -
George Jenkins High School
Lakeland, FL05-2021
Skills
- Team Collaboration
- Customer Interaction
- Fast-paced Adaptability
- Financial Transactions
- Critical Thinking
- Multi-Tasking Skills
- Motivated & Organized
- Upselling strategies
- Cross-selling techniques
- Social media monitoring
- CRM software
- Follow-up calls
- Teamwork
- Market research
- Prepare sales agreements
- Software sales strategy
- Regional Sales Strategy
Timeline
Sales
Lakeland Toyota
01.2026 - Current
BDC Specialist
Lakeland Hyundai
04.2024 - 08.2025
Detailer
LAKELAND DODGE
05.2023 - 03.2024
High School Diploma -
George Jenkins High School