Summary
Overview
Work History
Education
Skills
References
References
Timeline
OfficeManager
Julien Franklin

Julien Franklin

Brea,CA

Summary

Currently pursuing an MA in Organizational Leadership and Innovation at Biola University, and a graduate of California Polytechnic State University with a Bachelor of Liberal Arts, specializing in Technology and Human Expression. I have a strong background in technology-related roles, including software development, system administration, and technical support. I excel in problem-solving, optimizing performance, and managing projects while collaborating effectively with teams. As a research assistant at Cal Poly, I studied innovative workplaces and the impact of emerging technologies. I am committed to continuous learning and staying up-to-date with industry trends to drive organizational success. Additionally, I freelance as an audio engineer and producer for artists, as well as for private and commercial advertisements.

Overview

9
9
years of professional experience

Work History

Shoot 360 Membership Services Coordinator and Skills Trainer

Irvine
02.2024 - Current
  • In my role, I oversee membership plans to ensure clients have a smooth experience from enrollment to renewal
  • I prioritize customer service, building strong relationships by addressing their needs with professionalism
  • I'm also involved in improving clients' basketball skills through personalized coaching sessions
  • Using my expertise, I focus on enhancing technique, agility, and overall performance
  • Additionally, I handle technical aspects of basketball equipment, like shooting machines, ensuring they function optimally
  • Whether troubleshooting issues or optimizing usage, I'm dedicated to maximizing our training tools' effectiveness.

Audio Producer/Music Producer/Audio Engineer

01.2016 - Current
  • Collaborated with various artists on published songs, showcasing proficiency in music production, audio engineering, and creative direction
  • Created and mixed audio for short films on YouTube, ensuring optimal sound quality and enhancing the overall viewer experience
  • Established and launched a successful virtual beat selling website, featuring original music compositions
  • Proficient in Logic Pro and other digital audio workstations (DAWs)
  • Strong understanding of music theory, composition, and arrangement
  • Comprehensive knowledge of audio production techniques, including recording, editing, and mixing
  • Sound design and audio post-production expertise
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment
  • Strong attention to detail and the ability to meet tight deadlines
  • Entrepreneurial mindset with experience in website management and marketing.

Research Assistant

Cal Poly San Luis Obispo
San Luis Obispo
03.2023 - 02.2024

  • A research assistant on a team of communication studies scholars who are investigating the ways in which AI technology is affecting social relationships between humans. Our research focuses on how AI is being used to facilitate communication, how it is changing the way we interact with each other, and the potential impact of AI on our social well-being.

    Responsible for conducting literature reviews, collecting and analyzing data, and writing research papers. I have also had the opportunity to present our research at conferences and to collaborate with other researchers in the field. A research assistant on a team of communication studies scholars who are investigating the ways in which AI technology is affecting social relationships between humans. Our research focuses on how AI is being used to facilitate communication, how it is changing the way we interact with each other, and the potential impact of AI on our social well-being. Responsible for conducting literature reviews, collecting and analyzing data, and writing research papers. I have also had the opportunity to present our research at conferences and to collaborate with other researchers in the field.

Mid-State Fair Concert Security

Atascadero
06.2023 - 07.2023
  • Monitors entrances and exits
  • Checks tickets and ensures only authorized personnel enter restricted areas
  • Responds to and handles disturbances or unruly behavior.

Uber Driver

01.2021 - 01.2023
  • Provided safe and reliable transportation services as an Uber driver, ensuring a positive customer experience
  • Demonstrated strong interpersonal skills and professionalism when interacting with passengers, resulting in positive ratings and feedback.

Oregon State Kids Basketball Camp Coordinator

Corvallis
06.2019 - 07.2019
  • Organized Games and Skill Training for youth groups Ages 5-14

Education

Master of Arts - Organizational Leadership And Innovation

Biola University
La Mirada, CA
06-2025

Bachelor of Arts in Liberal Arts - Technology and Human Expression

California Polytechnic State University

Skills

  • Effective Communication
  • POS Systems and Ordering Platforms
  • Data Entry
  • Relationship Building
  • Survey Administration
  • Data Collection
  • Research Paper Writing
  • Field research
  • Marketing knowledge
  • Customer service expertise
  • Sales proficiency
  • Strong Organization
  • Membership Processing
  • Quality Control
  • Promotional support
  • Direct Sales
  • Account Management
  • Customer Service
  • Technical Writing
  • Created and mixed audio for short films on YouTube, ensuring optimal sound quality and enhancing the overall viewer experience
  • Established and launched a successful virtual music instrumental selling website, featuring original music compositions
  • Proficient in Logic Pro and other digital audio workstations (DAWs)
  • Comprehensive knowledge of audio production techniques, including recording, editing, and mixing
  • Sound design and audio post-production expertise
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment
  • Strong attention to detail and the ability to meet tight deadlines
  • Entrepreneurial mindset with experience in website management and marketing

References

  • Jamiu Akinoble (Shoot 360 Manager) - 323-847-6595
  • Omar Lowery (Division One Head Coach Cal Poly) - 317-491-2280

References

References available upon request.

Timeline

Shoot 360 Membership Services Coordinator and Skills Trainer

02.2024 - Current

Mid-State Fair Concert Security

06.2023 - 07.2023

Research Assistant

Cal Poly San Luis Obispo
03.2023 - 02.2024

Uber Driver

01.2021 - 01.2023

Oregon State Kids Basketball Camp Coordinator

06.2019 - 07.2019

Audio Producer/Music Producer/Audio Engineer

01.2016 - Current

Master of Arts - Organizational Leadership And Innovation

Biola University

Bachelor of Arts in Liberal Arts - Technology and Human Expression

California Polytechnic State University
Julien Franklin