Julien Vega
Paramount ,CA
Summary
Dynamic and dedicated professional with a proven track record at Lowes Home Improvement, excelling in inventory management and customer service. Recognized for enhancing product visibility and fostering customer relationships. Skilled in efficient stock organization and loss prevention, demonstrating a positive attitude and strong communication abilities to drive team success.
Overview
2
2
years of professional experience
Work History
Stocker
Lowes Home Improvment
05.2024 - Current
- Stocked shelves efficiently to enhance product visibility and accessibility.
- Assisted in inventory management by organizing stock and maintaining accurate product placement.
- Collaborated with team members to ensure timely restocking of high-demand items.
- Monitored expiration dates and rotated products to minimize waste and ensure freshness.
- Utilized store inventory systems for tracking stock levels and reordering supplies as needed.
- Maintained cleanliness and organization of storage areas to support safe working conditions.
- Responded promptly to customer inquiries regarding product locations and availability.
- Participated in team meetings to discuss inventory challenges and propose solutions for efficiency improvements.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Key Holder
99 Cents Only
06.2023 - 05.2024
- Assisted in maintaining store organization and cleanliness to enhance customer experience.
- Supported inventory management by receiving and stocking merchandise accurately.
- Engaged with customers to provide product information and resolve inquiries effectively.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processes.
- Monitored security protocols to safeguard store assets during shifts.
- Participated in training sessions on customer service best practices and operational procedures.
- Adapted quickly to changing priorities and tasks within a fast-paced retail environment.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Streamlined opening and closing procedures as integral member of store staff.
Education
Diploma - General Studies
Paramount High
Paramount, CA06.2023
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Customer relationships
- Punctual and reliable
- Product restocking
- Supply restocking
- Shelving of products
- Clear communication
- Flexible schedule
- Product organization
- Energetic and outgoing
- Price checking
- Money handling
- Merchandise display
- Safety processes and procedures
- Product labeling
- Complex Problem-solving
- Loss prevention
- Signing and pricing
- Safety compliance
- Physical stamina
Timeline
Stocker
Lowes Home Improvment
05.2024 - Current
Key Holder
99 Cents Only
06.2023 - 05.2024
Diploma - General Studies
Paramount High
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