Dolapo Adedeji
Orlando,FL
Summary
Dynamic professional with strong analytical, communication, and teamwork abilities, demonstrating a proven track record of quickly adapting to new environments. Committed to driving team success while actively pursuing professional development opportunities. A positive attitude and dedication to continuous learning support a strong work ethic, ensuring valuable contributions to any organization. Prepared to leverage skills and enthusiasm in a collaborative setting to achieve shared goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Employee
Disney
06.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Trained new staff on company policies, procedures, and service standards to enhance team performance.
- Coordinated with kitchen staff to ensure timely delivery of food and beverage orders to guests.
Driver
Uber
02.2023 - Current
- - Utilized navigation and digital ride-sharing platforms to optimize customer experiences.
- - Managed route efficiency and customer satisfaction through real-time problem-solving.
Associate
Walmart
11.2024 - 03.2025
- - Assisted customers with inquiries and purchases, ensuring a smooth shopping experience.
- - Managed inventory and restocking, ensuring product availability and organization.
- - Utilized store systems to track stock levels and process transactions efficiently.
Remote Guest Service Representative
Disney
03.2024 - 12.2024
- - Provided high-quality technical and customer support, troubleshooting digital systems and online reservations.
- - Utilized CRM software to manage and track customer inquiries, improving response efficiency.
- - Handled service escalations with professionalism, ensuring timely resolutions.
Assistant Manager
Desmond Auto Sales and Exports
06.2019 - 12.2022
- - Managed inventory records with digital tracking systems, ensuring accuracy and efficiency.
- - Implemented software tools to streamline sales processes, improving workflow.
- - Assisted in maintaining the company's online presence and customer communication channels.
Warehouse Associate
Amazon
01.2022 - 06.2022
- - Operated warehouse management software to track stock levels and order processing.
- - Maintained quality control and order fulfillment efficiency in a fast-paced environment.
Education
Bachelor's Degree - Computer Science
University of Central Florida (UCF)
Orlando, FL10.2025
Associate's Degree - Health Science
Broward College
Miami, FL12.2021
Skills
- IT support and troubleshooting
- Proficient in network configurations
- Operating systems administration
- Experienced in web services management
- Programming proficiency in Python and SQL
- Technical support expertise
- Strong work ethic
- Customer service
- Multitasking and organization
- Effective telephone interaction
Certification
- - CompTIA A+
- - IT Fundamentals Certification
Languages
- English (Fluent)
- Yoruba (Fluent)
- Spanish (Beginner)
Timeline
Front of House Employee
Disney
06.2025 - Current
Associate
Walmart
11.2024 - 03.2025
Remote Guest Service Representative
Disney
03.2024 - 12.2024
Driver
Uber
02.2023 - Current
Warehouse Associate
Amazon
01.2022 - 06.2022
Assistant Manager
Desmond Auto Sales and Exports
06.2019 - 12.2022
Associate's Degree - Health Science
Broward College
Bachelor's Degree - Computer Science
University of Central Florida (UCF)
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