Jahaziel Esteves
Milwaukee,WI
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality, And very good at managining technology and multiple positions at once.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Pizza Ranch Buffet
Milwaukee, WI
09.2025 - Current
- Welcomed guests upon arrival, creating a warm and inviting atmosphere.
- Assisted with event coordination and setup, ensuring smooth operations.
- Monitored food stations, replenishing items as necessary to maintain quality.
- Manage arcade by repairing damage machienes and restocking what ever is needed
- Work multiple positions simultaneously during working hours
- Maintained a well-stocked and organized front counter area for efficiency.
- Supported team members during busy service hours to enhance workflow.
- Ensured adherence to health and safety regulations throughout the dining area.
- Engaged with customers to foster a friendly dining experience and build rapport.
- Provided information about promotions and specials to enhance sales.
- Conducted routine inspections of dining area for cleanliness and organization.
- Promoted a culture of teamwork, assisting colleagues during peak times.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
Youth Department Treasurer
Templo de Restauracion
08.2022 - Current
Audio/Visual Technician; Website/ Social Media Moderator
Templo de Restauracion
08.2020 - Current
Delivery Helper
Esteves Delivery Express
Milwaukee, WI
06.2024 - 11.2024
- Assisted in organizing orders according to our daily data.
- Loaded trucks up with packages.
- Assisted delivery drivers by dropping orders off at the expected destinations.
Bible Class Teacher (Ages 5-7)
Templo de Restauracion
08.2022 - 08.2024
Administrative Support
Templo de Restauracion
08.2022 - 01.2024
Education
High School -
Acellus Academy
WISkills
- Bilingual
- Fluent in English & Spanish
- Very Experienced in Tech And Computers
- Customer service
- Team collaboration
- Cash handling proficiency
- Phone etiquette
- Multitasking and organization
- Positive demeanor
- Equipment troubleshooting and maintenance
- Superior communication skills
- Guest service
- Cash register operations
- Fast learning
- Hygiene practices
- POS system expertise
- Cleanliness
- Order taking
- Stock management
- Complaint handling
- Special requests handling
- Open-close procedures
- Payment processing
- Staff coordination
- Guest relations
- Seating arrangements
- Attention to detail
- Basic math
- Punctuality and reliability
- Time management
- Technical troubleshooting
- Strong work ethic
- Waitstaff etiquette
- Health and safety
- Problem-solving
Volunteer Experience
- Bible Class Teacher (Ages 5-7), Templo de Restauracion, Bible School Church Department, 08/01/22, 08/01/24
- Administrative Support, Templo de Restauracion, Church, 08/01/22, 12/31/24
- Youth Department Treasurer, Templo de Restauracion, Youth Church Department, 08/01/22, Present
- Audio/Visual Technician; Website/ Social Media Moderator, Templo de Restauracion, Church, 08/01/20, Present
Timeline
Front of House Employee
Pizza Ranch Buffet
09.2025 - Current
Delivery Helper
Esteves Delivery Express
06.2024 - 11.2024
Youth Department Treasurer
Templo de Restauracion
08.2022 - Current
Bible Class Teacher (Ages 5-7)
Templo de Restauracion
08.2022 - 08.2024
Administrative Support
Templo de Restauracion
08.2022 - 01.2024
Audio/Visual Technician; Website/ Social Media Moderator
Templo de Restauracion
08.2020 - Current
High School -
Acellus Academy