JULIET BOYLE
CoffeeShop
San Francisco,CA
1
Certification
3
years of professional experience
Skilled barista with nearly three years of experience, and a proven ability to rapidly learn new techniques and processes. Committed to delivering exceptional customer service, and enhancing customer satisfaction. History of providing high-quality support in fast-paced environments. Strong communication skills effective in creating lasting interactions with customers.
Work History
Lead Barista
1 Year 3 Months- Required to train new baristas on coffee preparation and customer service techniques.
- Able to develop effective relationships with customers through friendly interactions and excellent product knowledge.
- Ensures that all beverages are prepared according to recipes and presented in an attractive manner.
- Proficient in latte art and multitasking while maintaining quality and cleanliness.
- Assisted in creating seasonal drink menus based on customer preferences.
Barista/Cashier
1 Year- Performed barista duties, managing beverage preparation and customer service efficiently.
- Executed cashier responsibilities, handling transactions accurately and promptly.
- Served as food runner, ensuring timely delivery of orders to tables.
- Acted as a busser, maintaining cleanliness and organization in the dining area.
- Demonstrated multitasking abilities by managing multiple roles simultaneously in a high-pressure environment.
- Worked effectively as sole barista during peak hours at downtown location.
- Enhanced customer experience through attentive service and quick resolutions of issues.
Sales Associate
9 Months- Developed customer service skills through extensive interactions with customers.
- Executed cashier duties including accepting payments, issuing receipts, and providing change.
- Processed returns, exchanges, and refunds in a timely and orderly manner.
- Assisted customers in placing custom furniture orders.
Education
Skills
Food service and restaurant experience
Cash handling and register operation
Food safety and handling
Customer service and support
Communication skills
Leadership and team management
Sales and merchandising strategies
Barista and coffee preparation
Cleaning and sanitation practices
Basic math proficiency
Certification
Responsible Beverage Server Certification
ServSafe
Food Handlers Certification
Timeline
Lead Barista
CoffeeShop
06.2025 - CurrentRead More
Barista/Cashier
Café Ficelle
03.2024 - 03.2025Read More
Sales Associate
House of Rio Design Co.
11.2023 - 08.2024Read More
Vista Real Charter High School
Read More