Juliet Calihua-Diaz
Independence,LA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
La Carreta Restaurant
09.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Gordo’s Cafe
11.2023 - 06.2024
- Greeted guests and provided menus
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Cashier/helper
Smithys Snowball Stand
03.2022 - 10.2023
- Greeted customers in a friendly and professional manner
- Provided excellent customer service while ringing up purchases quickly and accurately.
- Cleaned and maintained the checkout area to ensure neatness and organization.
Education
High School Diploma -
Albany High School
Albany, LA05-2024
Skills
- OSHA certified
- Microsoft and powerpoint certified
- Bilingual
- Cash handling
- Price memorization
- Positive guest interactions
Languages
Spanish
Native or Bilingual
Timeline
Server
La Carreta Restaurant
09.2024 - Current
Server
Gordo’s Cafe
11.2023 - 06.2024
Cashier/helper
Smithys Snowball Stand
03.2022 - 10.2023
High School Diploma -
Albany High School
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