Certified in CPR/AED and adept in critical thinking, I significantly contribute to safe, efficient operations. Excelled in fast-paced environments, ensuring swift, professional complaint resolution and fostering customer loyalty.
Overview
4
4
years of professional experience
Work History
Server
Soul Secrets
06.2022 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Team Member
Chick-fil-a
08.2020 - 03.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Addressed and resolved customer complaints in a polite and professional manner.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Science - Chemical Engineering
Tuskegee University
Tuskegee, AL
05.2027
High School Diploma -
Colerain High School
Cincinnati, OH
05-2023
Skills
CPR/AED certified
Stop the Bleed certified
Phlebotomy license Certified
Medical Administrative Assistant Certified
OSHA certified
Statistical analysis
Critical Thinking
Micropipetting
Gel Electrophoresis
DNA Analysis
Memory retention
Data Entry
Problem-Solving
Awards
Honor Roll Junior Year
Honor Roll Senior Year
2nd Place EMT Health Occupations Students of America (HOSA)
GPA 3.7+
Most Valuable Player, Cheer
NTHS member
Nominated for Anthony Munoz Leadership Seminar
1st Place Biomedical Debate in Health Occupations Students of America (HOSA)
Laboratoryskills
Micropipettes
Centrifuges
Chemical Handling
Titration
PCR
Gel electrophoresis
DNA Analysis
Data Collection
Lab Reports
Timeline
Server
Soul Secrets
06.2022 - Current
Team Member
Chick-fil-a
08.2020 - 03.2022
Bachelor of Science - Chemical Engineering
Tuskegee University
High School Diploma -
Colerain High School
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