Attentive Primary Care, and Abortion and Surgical Services Coordinator familiar Athena and EPIC EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced clinical environments focused on maintaining smooth and efficient scheduling services. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction.Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
7
7
years of professional experience
Work History
Surgical Coordinator and Primary Care Coordinator
Planned Parenthood - Stamford Health Center
2018.01 - Current
Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
Restocked supplies in front office and patient exam rooms when items were running low.
Reviewed scheduled physician's calendar and coordinate patient appointments by telephone and in-person.
Comforted anxious patients before procedures and listened to their concerns, offering support and compassion.
Facilitated timely check-in by greeting visitors and establishing purpose of their visit.
Ensured proper care for victims of domestic violence who presented to urgent care clinic.
Performed procedures and uses equipment as delegated by licensed professional, including blood draws and EKGs.
Recorded patients' medical history, vital statistics and test results in medical records.
Monitored vital signs, such as blood pressure and pulse.
Assisted physicians and clinicians in follow-through of care.
Expertly managed planning, scheduling and coordination of outpatient procedures.
Monitored and reported trainee progress, introducing new learning tools to address individual needs
Performed continuous evaluations of content and plans to enhance delivery and improve patient satisfaction
Implemented new training tools after assessing affiliate data and identifying employee weaknesses
Ophthalmic Technician
New England Retina Associates
2018.10 - 2019.05
Measured and recorded visual acuity.
Assessed need for, ordered, obtained and interpreted appropriate lab tests.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Clean and sterilize equipment.
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Administered eye medications for dilation and treatment.
Performed ophthalmology tests such as IOP, OCT and Ishihara Color Test.
Education
Associate of Science - General Studies
Housatonic Community College
Bridgeport, CT
05.2017
Patient Care Technician -
Valley Medical Institute
Bridgeport, CT
Skills
Medical Terminology
Direct Patient Care
Patient Charting
Obtaining Patient Vitals
Venipuncture
Customer Service
Microsoft Office
Regulation compliance
Documentation and reporting
Care plan discussion
Document Processing
Patient scheduling
Specimens collection and processing
CPR/First Aid certified
Cultural Awareness
Good Telephone Etiquette
Following up with patients
Team building
Obstetric Sonography
Timeline
Ophthalmic Technician
New England Retina Associates
2018.10 - 2019.05
Surgical Coordinator and Primary Care Coordinator
Planned Parenthood - Stamford Health Center
2018.01 - Current
Associate of Science - General Studies
Housatonic Community College
Patient Care Technician -
Valley Medical Institute
Similar Profiles
Keyana DemonsKeyana Demons
Student Ambassador at Planned ParenthoodStudent Ambassador at Planned Parenthood