Juliet Gicheru-chege
Little Elm,TX
Summary
Compassionate Nurse Case Manager offering more than 10 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership, and department coordinators to achieve the highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
12
12
years of professional experience
Work History
RN Case Manager
Human And Health Services
10.2013 - Current
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
RN
Prestonwood Rehabilitation & Nursing Center
09.2012 - 10.2013
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
RN
VIVA Pediatrics
02.2012 - 02.2013
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Education
Master of Science - Nursing
Walden University
Minneapolis, MN05.2025
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX05.2015
Associate of Applied Science - Nursing
Brookhaven College
Dallas, TX12.2011
Skills
- Goal setting
- Care coordination and patient advocacy
- Case evaluation and quality improvement
- Chronic disease management
- Interdisciplinary Collaboration
- Cultural competence
- Medication management
- Patient Counseling
- Direct Patient Care
Timeline
RN Case Manager
Human And Health Services
10.2013 - Current
RN
Prestonwood Rehabilitation & Nursing Center
09.2012 - 10.2013
RN
VIVA Pediatrics
02.2012 - 02.2013
Master of Science - Nursing
Walden University
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate of Applied Science - Nursing
Brookhaven College