Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork.
Overview
6
6
years of professional experience
Work History
Customer Experience Specialist
Delta Air Lines, Inc
Atlanta, GA
03.2024 - Current
Identify opportunities for upselling additional products or services to customers.
Process various forms of payment and apply travel vouchers to help customers obtain tickets.
Deliver exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.
Night Auditor
Marriott International, Inc.
Atlanta, GA
07.2023 - 01.2024
Assisted guests at check-in, providing information on various services within hotel.
Performed balance procedures for hotel accounts and resolved discrepancies.
Generated daily, weekly, and monthly reports to close out day and meet objectives.
University Relations Recruiter
AmeriCold Logistics
Atlanta, Georgia
01.2022 - 02.2023
Coordinated and attended career fairs and recruitment events to source candidates.
Implemented diversity recruiting strategies to promote an inclusive workplace.
Identified best practices for recruiting process improvement.
Sourced, qualified interns for the summer internship program and converted them to full-time employees.
Recruiter/Corporate Trainer
Goodwill Of North Ga
Atlanta, GA
01.2019 - 02.2022
Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
Leveraged applicant tracking systems (ATS) to streamline recruitment processes.
Assisted in onboarding new hires by facilitating orientation at several locations weekly.
Education
Master of Arts - Education, Media Design & Technology