Julieta Jimenez
EL PASO
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
01.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
Walmart Spark Driver
08.2021 - 12.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Teller Member Representative
GECU
03.2021 - 12.2022
- Balanced daily and resolved discrepancies to provide accurate data regarding cash flow.
- Managed to stay within 5 to 10 seconds per member.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Monitored and reported suspicious activity in line with bank security policies.
- Cross-sold credit cards, loans and other bank products.
Store Manager
Murphy USA
10.2014 - 05.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
GED -
Eastwood High School
El Paso, TXSkills
- Product Promotion
- Clean Driving Record
- Positive Attitude
- Problem-Solving
- Stocking and Inventory
- Customer Service
- Teamwork and collaboration
- Valid Driver's license
- Positive attitude
- Punctual and reliable
- Heavy lifting
- Order picking and processing
- Stocking and inventory
Languages
Spanish
Full Professional
Skills
- Shopping Orders
- Professionalism
Timeline
Delivery Driver
DoorDash
01.2022 - Current
Delivery Driver
Walmart Spark Driver
08.2021 - 12.2022
Teller Member Representative
GECU
03.2021 - 12.2022
Store Manager
Murphy USA
10.2014 - 05.2021
GED -
Eastwood High School