Pursuing a challenging position where my analytical skills can be used. Actively seeking new learning opportunities while pursuing with continued learning as it relates to my position and to develop and achieve personal and professional goals
Overview
39
39
years of professional experience
Work History
Patient Financial Counselor
Parkland Health & Hospital System
01.2000 - 10.2019
Interview Patients for the purpose of financial eligibility determination
Demonstrate a working knowledge of personal computers and other standard office equipment
Have knowledge of medical software
Had to have basic knowledge of public assistance programs and require forms
Apply for Medicaid for Patients
Had to solve problems within the guidelines of established policies and procedures
Take payment for patients visits
Insurance Verification Specialist
Baylor University Medical Center
12.1998 - 12.1999
Interact with the Pre-Visit Planning Insurance Verification area along with other departments employees for the exchange of essential and correct information for the patient financial determination and payor status
Handle customer question and complaints
Processed secondary insurance claims and filed against appropriate carriers
Contact patients insurance carrier to verify admission and treatement
Customer Service Representative
CNA Insurance Company
12.1980 - 04.1997
Answered all phone calls from claimants, Doctors and Pharmacies and scheduled Doctors appointments
Adjust worker's compensations claims, paid claimants medicals bills, sent all bills to be audited for proper payment, responsible for the date entry of all claims
Sent all the proper forms to the industrial commission
Handle all money recoveries and reconciled checks for large accounts