Strategically minded Organizational Development Manager known for high productivity and efficient task completion. Specialize in change management, employee engagement strategies, and leadership development programs. Excel at communication, problem-solving, and adaptability, utilizing these soft skills to foster organizational growth and improve team dynamics.
Overview
20
20
years of professional experience
Work History
Gerente De Desarrollo Organizacional.
Inversiones Jr.
Av. Vitacura 5093 Of. 1201, Santiago Chile
07.2011 - 06.2021
Effectively trained instructors and supervisors on techniques for managing employees.
Presented training information via role playing, simulations and team exercises.
Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
Coordinated team leader motivational initiatives to incentivize professional growth and program improvements.
Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
Monitored training costs to maintain training budget.
Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
Authored technical manuals for third-party stakeholders, translating complex terminology into easily understood communications.
Conducted regular performance evaluations of development staff members.
Implemented procedures for ensuring quality control throughout the entire software development life cycle.
Identified potential areas of improvement within the organization's software development processes.
Excellent communication and interpersonal skills for building relationships with clients and colleagues. Create a positive organizational culture and promote diversity and inclusion.
Assisted in troubleshooting issues reported by users during testing phase.
Gerente De Desarrollo Organizacional
Jr. Foods (Carl´s Jr)
Monterrey N.L, Nuevo Leon
06.2001 - 06.2011
Cultivated a culture of innovation, encouraging team members to propose new ideas and solutions.
Coordinated with marketing and sales teams to support product launch and promotional activities.
Conducted performance evaluations and provided coaching and feedback to team members.
Ensured compliance with industry standards, regulations, and best practices in all development activities.
Oversaw the recruitment, training, and development of a high-performing development team.
Education
Master in Organizational Development -
Universidad De Monterrey UDEM
Monterrey N.L
12-2010
Psychologist.
Universidad Autónoma De Nuevo León
Monterrey Nuevo León
11-2001
Skills
Strong understanding of psychological theories and research methods
Proficient in conducting assessments and interpreting data to drive organizational change
Excellent communication and interpersonal skills for building relationships with clients and colleagues
Ability to work effectively in a fast-paced and dynamic environment
Strong problem-solving and decision-making abilities
Senior Vice President, National Sites Executive Small Business Payments at BANK OF AMERICASenior Vice President, National Sites Executive Small Business Payments at BANK OF AMERICA