Juliette Flora
Customer Experience & Product Specialist
Matawan,NJ
Summary
Personable and knowledgeable with passion for customer service and wellness. Possesses solid understanding of product varieties and regulations, paired with strong communication skills and attention to detail. Committed to providing exceptional customer experiences and fostering a welcoming environment.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Budtender
The Cannabar
08.2025 - Current
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Processed POS transactions accurately while maintaining secure cash handling and order integrity.
- Analyzed sales data to identify trends and adjust product offerings accordingly, boosting overall sales.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
Lead Budtender
Premo Cannabis Dispensary NJ
07.2024 - 06.2025
- Promoted for product knowledge, leadership, and customer rapport, enhancing team performance.
- Oversaw budtenders, ensuring efficient floor operations and excellent customer experience.
- Organized and tracked accessory inventory including papers, lighters, and glass products.
- Managed and curated accessory inventory (papers, lighters, glass, etc.)
Education
High School Diploma -
Dickinson High School
Jersey City06-2020
Skills
- Cannabis industry expertise
- Product expertise
- Trend Awareness & Product Positioning
- Customer education
- Sales strategy
- Inventory Management
- Compliance knowledge
- POS software navigation
Accomplishments
- Received sponsorship/scholarship support toward NJ Real Estate licensing education.
Certification
Budtender Certification / Cannabis Retail Specialist Training (2025)
Timeline
Budtender
The Cannabar
08.2025 - Current
Lead Budtender
Premo Cannabis Dispensary NJ
07.2024 - 06.2025
High School Diploma -
Dickinson High School