Juliette Galdamez
Lawndale,CA
Summary
Im always communicating efficiently and always treating guests with the best of my abilities and being able to work as a team in difficult fast paces situations. I've learned to teach new employees and always trying to improve my skills by talking to the management and being able to stay on top of my skills. Always being on time and covering when needed and always being eager to learn new skills and working as a team to see what we cab improve on. IM always willing to help out guests in any way and being kind to everyone in my environment.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Panda Express
10.2023 - Current
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma -
El Camino College
Torrance, CA06-2027
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Phone etiquette
- Cash handling proficiency
- Professional appearance
- Attention to detail
- Clear communication
- Greeting guests
- Training and mentoring
- Open-close procedures
- Cash register operation
Languages
Spanish
Professional Working
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Hiking
- Volunteering
- Offering time and support to shelters for the homeless, women, and animals
- Youth Development Programs
Timeline
Front of House Employee
Panda Express
10.2023 - Current
High School Diploma -
El Camino College
Similar Profiles
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Rudy AlfonsoRudy Alfonso
General Manager at Panda Restaurant Group, Inc., Panda ExpressGeneral Manager at Panda Restaurant Group, Inc., Panda Express
Joseph CopelandJoseph Copeland
Quality Control Inspector at Schultz MechanicalQuality Control Inspector at Schultz Mechanical