Juliette Gnahoua
Brooklyn Park,MN
Summary
Experienced with cash handling, customer service. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
14
14
years of professional experience
Work History
Cashier
Burlington
Minnesota
06.2026 - Current
- Maintained accurate cash drawer, ensuring proper change for customers.
- Assisted with inventory management by restocking shelves regularly.
- Provided prompt and courteous service to enhance customer satisfaction.
- Processed customer transactions efficiently at point of sale.
- Handled customer inquiries and resolved issues effectively on-site.
- Utilized POS system to track sales and manage returns accurately.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Inspection
Walman Optical
9200 Wyoming Ave N 55445
11.2019 - Current
- Improved product quality by implementing rigorous inspection processes and protocols.
- Reduced waste and improved product quality with thorough inspection processes.
- Streamlined inspection processes to optimize workflow efficiency and reduce product defects.
- Performed final quality inspection of finished products based on established procedures.
- Maintained high-quality standards with thorough inspection of finished products.
Operation Agent
Ecobank CI
Ivory Coast
03.2012 - 03.2018
- Managed daily operational processes to ensure efficient service delivery.
- Assisted in quality control measures to enhance customer satisfaction standards.
- Implemented process improvements to streamline operations and reduce delays.
- Trained new team members on operational protocols and best practices.
- Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
- Facilitated communication between departments to enhance overall productivity.
Education
Associate of Science -
INTEC PARIS
FRANCE2002
Skills
Manage Banking Operations
Manage Cash Operations
Customer Satisfaction
Languages
French
Native or Bilingual
Timeline
Cashier
Burlington
06.2026 - Current
Inspection
Walman Optical
11.2019 - Current
Operation Agent
Ecobank CI
03.2012 - 03.2018
Associate of Science -
INTEC PARIS