Juliette Mitchell
Abbeville,USA
Summary
Highly motivated Pharmacy Technician with a solid foundation in prescription processing, pharmaceutical calculations, and pharmacy procedures. Seeking a position with growth potential where education and experience will contribute to your organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens Boots Alliance
New Iberia, LA
05.2023 - Current
- Managed medication inventory and ensured accurate stock levels to meet patient needs.
- Processed prescriptions efficiently, verifying accuracy of dosage and patient information.
- Trained and mentored junior pharmacy staff on operational procedures and customer service excellence.
- Collaborated with healthcare professionals to resolve prescription issues and enhance patient care.
- Implemented improved workflow processes to increase pharmacy efficiency and reduce wait times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated directly with doctors offices via telephone, fax and email.
- Reviewed and verified customer information and insurance provider information.
- Entered and processed patients' prescriptions into internal system.
- Resolved third-party billing, computer system and customer service issues.
CNA Floor Supervisor
Eastridge Nursing & Rehabilitation
Abbeville, LA
11.2022 - 07.2023
- Administer care to residents in a long-term care facility. Duties included bathing, feeding, grooming, dressing and elimination
- Assist nursing home residents with daily living and recreational activities
- Monitor vitals and report to supervising nurse
- Operate lift mechanisms to assist residents with showering and dressing
- Utilize proper lift techniques to transfer residents
Pharmacy Technician
Neighbors Pharmacy
Lafayette, LA
08.2022 - 12.2022
- Processed prescriptions electronically and ensured all information was complete and accurate
- Greeted customers, received prescriptions and checked validity
- Sort, stocked and labelled medication and monitored inventory
Certified Nursing Assistant
Our Lady of Lourdes Regional Medical Center
Lafayette, LA
09.2021 - 11.2021
- Interviewed patients and documented vital signs and basic medical history
- Maintained patient records confidentially
- Assisted during medical examinations
Customer Care Representative
Stuller
Lafayette, LA
09.2019 - 09.2021
- Provided primary customer support to external customers
- Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns
- Cultivated customer loyalty and promoted repeat business and improved sales
Education
Pharmacy Technician Program
Unitech Training Academy
Lafayette, LA08.2022
Physical Therapy Technician Program
Unitech Training Academy
Lafayette, LA03.2010
Certified Nursing Assistant Program
South LA Community College
Abbeville, LA06.2001
Skills
- Infection control methods
- Identifying Brand & Generic Meds
- Compounding
- Identifying Meds for certain illnesses
- Standard Precaution
- Pharmacology Calculations
- Medical/Pharmacy Terminology
- Office management skills
- Pharmaceutical Inventory & Storage
- Computer Skills
- Safety and Training
- Reliable commitment to tasks
- Pharmaceutical recognition
- Prescription Preparation
- Proficient in insurance verifications
- Effective problem resolution
- Resilient in diverse environments
- Effective communication
- CPR Certified
- Attention to detail
- Data entry
- Customer service
Certification
- CPhT - Certified Pharmacy Technician
- Certified Nursing Assistant
- Certified Immunizer
Timeline
Certified Pharmacy Technician
Walgreens Boots Alliance
05.2023 - Current
CNA Floor Supervisor
Eastridge Nursing & Rehabilitation
11.2022 - 07.2023
Pharmacy Technician
Neighbors Pharmacy
08.2022 - 12.2022
Certified Nursing Assistant
Our Lady of Lourdes Regional Medical Center
09.2021 - 11.2021
Customer Care Representative
Stuller
09.2019 - 09.2021
Physical Therapy Technician Program
Unitech Training Academy
Certified Nursing Assistant Program
South LA Community College
Pharmacy Technician Program
Unitech Training Academy