Jessica Lohr
Certified Medical Assistant
Archdale,NC
Summary
Compassionate Certified Medical Assistant with extensive experience at Atrium Health Wake Forest Baptist, skilled in patient care and clinical documentation. Proven ability to enhance clinic efficiency and ensure patient safety through meticulous adherence to infection control protocols. Strong communicator dedicated to providing exceptional patient-focused care and support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Encounter Specialist
Atrium Health Wake Forest Baptist
09.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Certified Medical Assistant
UNC Regional Physicians
06.2016 - 09.2018
Certified Medical Assistant
Cornerstone Healthcare
01.2011 - 06.2016
Certified Medical Assistant
St. Blaise Ear, Nose and Throat
05.2008 - 01.2011
Education
Associate of Applied Science - Medical Assisting
Davidson County Community College
Lexington, NC01-2010
Skills
- HIPAA compliance
- Specimens collection and processing
- Appointment coordination
- Autoclave Operation
- Detail-Oriented
- Customer Service
- High Reliability
- Direct patient support
- Accurate clinical documentation
- Proficient in injection techniques
- Electronic health record management
- Infection control methods
- Accurate patient documentation
- Inventory management
- Effective problem resolution
- Effective time management
- Strong organizational skills
- Triage evaluation
- Patient instruction
- Regulatory safety compliance
- Infection prevention
- Professional phone communication
- Patient-centered care
- Assistance with procedures
- Sterilization procedures
- Sterile Technique
- Effective patient communication
Accomplishments
Nursing Excellence Award
Affiliations
Active member of the American Association of Medical Assistants
Certification
- CMA - Certified Medical Assistant- 2010-2030
- BLS for Healthcare Providers, American Heart Association - 2025-2027
Timeline
Certified Medical Assistant/Encounter Specialist
Atrium Health Wake Forest Baptist
09.2018 - Current
Certified Medical Assistant
UNC Regional Physicians
06.2016 - 09.2018
Certified Medical Assistant
Cornerstone Healthcare
01.2011 - 06.2016
Certified Medical Assistant
St. Blaise Ear, Nose and Throat
05.2008 - 01.2011
Associate of Applied Science - Medical Assisting
Davidson County Community College
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