Detail-oriented customer service professional offering a proven history of transforming obstacles into guest satisfaction and loyalty. Aiming to utilize several years of guest service experience to bring immediate value to the team.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Guest Service Agent
Tuscany Suites & Casinos
Las Vegas
07.2025 - 11.2025
Greeted guests warmly upon arrival and assisted with check-in procedures.
Answered guest inquiries promptly and provided information about hotel amenities.
Managed reservations using the property management system effectively and efficiently.
Delivery Driver
DoorDash
Las Vegas
01.2024 - 12.2024
Delivered food orders efficiently to customers across designated areas.
Communicated with customers to ensure satisfaction and address concerns.
Utilized mobile application to navigate routes and track deliveries.
Sandwich Artist
Subway
Las Vegas
04.2022 - 07.2023
Prepared sandwiches according to customer specifications and company standards.
Maintained cleanliness and organization of workstations throughout shifts.
Operated food safety practices to ensure product quality and customer satisfaction.