Juliette Chárriez
Williamsburg,KY
Summary
Dynamic and dedicated professional with experience at Universal’s Studio, excelling in safety monitoring and guest engagement. Proven ability to foster teamwork and enhance visitor satisfaction through effective communication and empathy. Committed to maintaining high cleanliness standards and ensuring a secure environment, contributing to memorable experiences for all guests. Athlete at the University of the Cumberlands. President’s list 2025, 2026.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Attractions Attendant
Universal’s Studio
Orlando, FL
05.2023 - 07.2023
- Assisted guests with ride operations and safety protocols
- Assisted guests with inquiries and provided information on attractions and park services.
- Monitored ride safety protocols to ensure compliance with operational guidelines.
- Operated attraction systems, performing routine checks to maintain equipment functionality.
- Collaborated with team members to optimize guest flow and enhance overall experience.
- Engaged guests in interactive experiences, fostering positive park atmosphere.
- Responded promptly to guest feedback, resolving issues to maintain satisfaction levels.
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.
- Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
- Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.
Camp Counselor
Metropolitan Football Academy
San Juan, PR
05.2019 - 07.2019
- Facilitated daily camp activities, engaging participants in football drills and games.
- Monitored camper safety and well-being during all activities and events.
- Assisted in organizing schedules and maintaining equipment for training sessions.
- Provided guidance to campers on skill development and teamwork principles.
- Collaborated with fellow counselors to ensure smooth operation of camp events.
- Encouraged positive sportsmanship among campers during competitive activities.
- Conducted feedback sessions with campers to assess personal growth and satisfaction.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Health Exercise And Sports Science - Science
University of The Cumberlands
Williamsburg, Kentucky, KYSkills
- Patience and empathy
- Safety awareness
- Safety procedures
- Cleanliness standards
- First aid training
- Safety monitoring
Languages
Spanish
Native or Bilingual
Certification
CPR
Timeline
Attractions Attendant
Universal’s Studio
05.2023 - 07.2023
Camp Counselor
Metropolitan Football Academy
05.2019 - 07.2019
Health Exercise And Sports Science - Science
University of The Cumberlands