ANAGLENDA MIRANDA
Damascus,MD
Summary
Bilingual fluent English and Spanish Service oriented in sales , customer service, Management, and office administration with 14 years' experience negotiating and drafting contracts for diverse business agreements. Skilled in client needs analysis and consultative selling techniques and management Accomplished Office Professional adept at effective multi-tasking and achieving outstanding results in high-pressure environments. Proven experience in both private and public sector as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Hardworking professional with a history of exceeding expectations and delivering quantifiable results.
Overview
28
28
years of professional experience
Work History
Insurance Sales
Hondros Insurance Associates
10.1996 - Current
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
- Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
- Contact underwriter and submit forms to obtain binder coverage
- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
Realtor Sales Agent
Dream Realty Inc
01.2015 - 01.2016
- Obtain agreements from property owners
- Sell, for a fee, real estate owned by others
- Manage or operate real estate offices, handling associated business details
- Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales
- Generate lists of properties for sale
- Arrange for title searches of properties being sold
- Give buyers virtual tours of properties in which they are interested
- Review property details to ensure that environmental regulations are met
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases
Sales Customer Service
Chris Hondros Insurance
10.2014 - 01.2015
- Answer phone calls and direct calls to appropriate parties or take messages
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Prepare sales contracts and order forms
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
Sales Executive
Metropolitan Shuttle
10.2013 - 10.2014
- Locate and contact potential clients to offer our services packages
- Prepare and deliver sales presentations to new and existing customers to sell new terrain transportation packages and to protect and increase existing accounts
- Process all correspondence and paperwork related to accounts
- Draw up contracts for transportation, and collect payments due
Office Manager
Lions Construction Llc
07.2008 - 09.2013
- Schedule the project in logical steps and budget time required to meet deadlines
- Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems
- Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors
- Prepare and submit budget estimates, progress reports, or cost tracking reports
- Select, contract, and oversee workers who complete specific pieces of the project, such as painting or plumbing
- Determine labor requirements for dispatching workers to construction sites
Realtor Sales Agent
Long & Foster
03.2004 - 07.2008
- Sell, for a fee, real estate owned by others
- Obtain agreements from property owners to place properties for sale with real estate firms
- Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner
- Compare a property with similar properties that have recently sold to determine its competitive market price
- Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales
Education
High School Diploma -
Colegio San Agustin
Skills
- English & Spanish Speaking
- Sales and Marketing
- Customer and Personal Service
- Active Listening
- Critical Thinking
- Reading Comprehension
- English Language
- Social Perceptiveness
- Judgment and Decision Making
- Clerical
- Negotiation
- Service Orientation
- Production and Processing
Timeline
Realtor Sales Agent
Dream Realty Inc
01.2015 - 01.2016
Sales Customer Service
Chris Hondros Insurance
10.2014 - 01.2015
Sales Executive
Metropolitan Shuttle
10.2013 - 10.2014
Office Manager
Lions Construction Llc
07.2008 - 09.2013
Realtor Sales Agent
Long & Foster
03.2004 - 07.2008
Insurance Sales
Hondros Insurance Associates
10.1996 - Current
High School Diploma -
Colegio San Agustin