Julio Bautista
Senior Sales Associate
Staten Island,NY
Summary
Dynamic, bilingual Sales and Customer Service professional with 6+ years of experience in financial services and collections. Consistently surpass performance objectives, cultivate lasting client partnerships, and facilitate mutually beneficial agreements. Proficient in providing guidance, support, and effective communication, resulting in customer conversion rates exceeding 70% and monthly collections exceeding $250k. Dedicated to delivering top-tier service and fostering customer allegiance within high-pressure settings.
Overview
10
10
years of professional experience
2013
2013
years of post-secondary education
2
2
Languages
Work History
Territory Sales Representative
Liberty Orchards Co.
10.2023 - 05.2025
- Managed a designated sales territory, building and maintaining relationships with 200+ retail accounts to drive product placement and increase brand visibility
- Introduced and promoted new products to existing and prospective clients, educating decision-makers on benefits to encourage trial and adoption
Sales Representative
One Park Financial
05.2019 - 12.2021
- Consistently achieved increasing monthly goals based on my own performance, bringing high volume revenue. Maintained conversion rates of 70%, with closing rates of 40 to 50%.
- Built long-term client relationships by understanding financial needs and offering tailored financing solutions.
- Analyzed creditworthiness and provided informed recommendations to maximize approvals.
- Delivered consistent follow-up and high client satisfaction.
Debt Collection Specialist
Santander Consumer USA
03.2017 - 05.2019
- Ranked top 5 collector nationwide every month, averaging $250,000 in collections.
- Achieved 70%+ customer conversion using strategic communication and problem-solving.
- Resolved objections through professional, calm dialogue to secure agreements.
Debt Collection Specialist
Flagship Credit Acceptance
09.2015 - 03.2017
- Consistently ranked top performer within the incentive-based structure.
- Resolved disputes through negotiation and customer-centric communication.
Customer Service Agent
Dish Network
05.2015 - 09.2015
- Supported high call volume with a focus on empathy and efficient resolution.
- Diagnosed issues, educated customers, and delivered high-quality service.
Education
High School Diploma -
Liceo Experimental O&M
Skills
Collaborative teamwork
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Spanish
Native or Bilingual
Software
Salesforce
Timeline
Territory Sales Representative
Liberty Orchards Co.
10.2023 - 05.2025
Sales Representative
One Park Financial
05.2019 - 12.2021
Debt Collection Specialist
Santander Consumer USA
03.2017 - 05.2019
Debt Collection Specialist
Flagship Credit Acceptance
09.2015 - 03.2017
Customer Service Agent
Dish Network
05.2015 - 09.2015
High School Diploma -
Liceo Experimental O&M
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