Dynamic security professional with extensive experience at RI International, adept at problem-solving and implementing safety protocols. Proven track record in conflict resolution and public safety enforcement, effectively de-escalating crises. Certified instructor in various defensive techniques, ensuring a secure environment for all stakeholders. Fluent in Spanish, enhancing communication in diverse settings.
Overview
29
29
years of professional experience
1
1
Certification
Work History
State Constable
RI International
06.2016 - Current
Trained newly hired security staff in standard operations and procedures
Provide support and services to participants in crisis.
Assisted in de-escalating aggressive while keeping the publics safe. /irate participants, visitors and or staff.
Conduct fire drills each month, State regulated.
On site safety committed team.
Store Protection Specialist
Ross Department Store
04.2014 - 09.2016
Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.
Handled conflict resolution effectively between customers or employees when disputes arose, ensuring a calm resolution while maintaining professionalism at all times.
Enhanced store security by conducting regular patrols and monitoring CCTV systems.
Prepared comprehensive incident reports after each notable event involving theft or other security breaches, enabling appropriate follow-up actions from management or law enforcement agencies where applicable.
Constable Training Officer
Christiana Care Health System
09.1996 - 06.2014
Testified in court proceedings as needed, providing clear presentations of facts surrounding criminal cases and or training records.
Conducted thorough investigations to solve cases, completion of incident reports, utilizing strong analytical and problem-solving skills.
Responded quickly to emergency calls for service, assessing situations accurately while prioritizing resources accordingly, enforced parking regulations.
Certified instructor in the following : Taser, BEAT(Behavioral Emergency Assonant Technique), MOAB( Management of Aggressive Behavior),MEB (Monadnock Expandable Baton)Aerosol OC Spray and Hand Cuffing.
Patrolled Christiana Care Health Systems grounds, while ensuring and maintaining a safe environment for staff, patients and visitors.
Assisted in de-escalating aggressive/irate patients, visitors and or staff while keeping the public safe.
Education
No Degree - Theological Studies Training
United Christian College
Wilmington, DE
09-2006
General Studies
Vineland Senior High Scholl
2880 E. Chestnut Ave. Vineland, NJ 08361
05-1983
Skills
Problem-solving skills
Safety protocol implementation
Fluent in Spanish conversation
Public safety enforcement
Accomplishments
Supervised team of 30 staff members while conducting training.
Collaborated with team of 3 in the development of an enteral investigation.
Achieved an instructor certifications completing the following: Taser, BEAT(Behavioral Emergency Assonant Technique), MOAB( Management of Aggressive Behavior),MEB (Monadnock Expandable Baton)Aerosol OC Spray and Hand Cuffing.