Julio Dorvil
Palm Bay,FL
Summary
Outgoing EFSC student pursuing flexible part-time employment with weekend and evening shift options. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Front of House Server
Chic-Fil-A
Palm Bay, FL
06.2023 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Trained new employees to perform duties.
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
- Served food and beverages to patrons and confirmed complete orders.
- Prepared drinks for customers according to recipes or special orders.
- Replenished water glasses throughout the meal period as needed.
- Stocked service areas with supplies during slow periods.
Bus/Dishwasher
Jason's Deli
Palm Bay, FL
04.2021 - 11.2023
- Ensured that workstations were kept neat and tidy throughout the shift.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Front Associate
Marshalls
Palm Bay, FL
12.2022 - 06.2023
- Stocked sales floor and assisted in product movement and merchandising plans.
- Built relationships with customers by providing friendly customer service.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Cleaned shelves, counters and tables to maintain organized store.
- Organized store by returning merchandise to proper areas and restocked displays.
- Had to move pallets of merchandise and move it onto the sales floor
- Supported management team to facilitate task completion and meet performance goals.
- Have to handle money on the register
- Continually clean the store during opening and closing time
- Promoting a credit card every single time anyone purchase an item
Front of House Server
Chick-fil-A
Palm Bay, FL
01.2022 - 11.2022
- Have to take guests orders and have to repeat said order back to make sure the order is correct
- Prepared drinks for customers according to recipes or special orders.
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Greeted guests upon arrival, provided menus and answered questions regarding menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with kitchen personnel regarding order accuracy, quality and timely delivery of meals to guests.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Explained menu items, describing ingredients and cooking methods upon request.
- Replenished water glasses throughout the meal period as needed.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Trained new employees to perform duties.
- Have to take a set up and go outside and take guests orders
- Have to hand guests their food outside
- Assist guests if order is inaccurate inside or outside
Education
AA degree -
Eastern Florida State College
Cocoa, FL06-2025
Skills
- Safe Food Handling
- Bussing
- Table Setting
- Food Safety Standards
- Order Accuracy
- Ability to Lift 30 Pounds
- Service Prioritization
- Item Promotion
- Adaptable and Flexible
- Sales Expertise
- Team Player
- Age Verification
- Cash Handling
Affiliations
- Art
- Youtuber
- Playing Games
- Like to travel and explore
Languages
English
Professional
References
References available upon request.
Timeline
Front of House Server
Chic-Fil-A
06.2023 - Current
Front Associate
Marshalls
12.2022 - 06.2023
Front of House Server
Chick-fil-A
01.2022 - 11.2022
Bus/Dishwasher
Jason's Deli
04.2021 - 11.2023
AA degree -
Eastern Florida State College