Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julio Falcon

Turnersville ,NJ

Summary

Dynamic sales and leadership professional with a proven track record at Frito-Lay, excelling in customer retention and route planning. Leveraged problem-solving abilities to exceed sales goals by 15%. Skilled in fostering teamwork and optimizing operations, consistently enhancing productivity and customer satisfaction. Adept at developing strategic solutions to drive growth and efficiency.

Overview

39
39
years of professional experience

Work History

Route Sales Representative

Frito-Lay
04.1999 - 07.2025
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Collaborated with customers to identify needs and provided catered solutions
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maximized sales through effective territory management and strategic route planning.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.

Driver Supervisor

Airbourne Express
03.1995 - 04.1999
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
  • Developed clear expectations for driver performance, ensuring consistent quality across the team.
  • Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
  • Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.

Supervisor

UPS
08.1986 - 03.1995
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Education

No Degree - Business Management

Camden County College
Blackwood, NJ

Skills

  • Stock rotation
  • Customer retention
  • Sales goals
  • Team support
  • Route planning
  • Account development
  • Route growth
  • Problem-solving abilities
  • Multitasking ability
  • Issue resolution
  • Organizational skills
  • Inventory management

Timeline

Route Sales Representative

Frito-Lay
04.1999 - 07.2025

Driver Supervisor

Airbourne Express
03.1995 - 04.1999

Supervisor

UPS
08.1986 - 03.1995

No Degree - Business Management

Camden County College

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