Julio Fernandez
Miami,FL
Summary
Proven Field Service Technician with a track record of delivering exceptional service at Crown Lift Trucks. Skilled in emergency maintenance, safety compliance, and preventive maintenance. Excels in customer service, building strong relationships, and efficient problem-solving. Demonstrates hardworking and punctual attributes, ensuring high levels of professionalism and safety in every task.
Overview
9
9
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
2971 Center Port Cir, Pompano Beach, FL 33064.
02.2023 - Current
- Respond quickly to emergency maintenance requests, providing timely on-call support.
- Maintain a high level of professionalism in all client interactions, consistently receiving positive feedback for exceptional service.
- Work on freezer-conditioned trucks, ensuring proper function and safety.
- TSP certified, adhering to industry standards.
- Perform welding tasks as needed for maintenance and repair work.
- Install new equipment and explain operational procedures and routine maintenance protocols to customers.
- Follow strict safety protocols to avoid injuries while working in the field.
- Strengthen customer relationships by understanding their needs and delivering tailored solutions that exceed expectations.
Field Service Technician
Toyota Nationwide Lift Truck
3900 N 28th Terrace, Hollywood, FL 33020
03.2018 - 02.2023
- Strictly adhered to safety protocols to prevent injuries while working in the field.
- Restocked the work van every morning, ensuring all necessary tools and equipment were ready for service calls.
- Performed preventive maintenance (PM) on various units to ensure optimal functionality.
- Diagnosed and repaired issues that could be resolved on-site efficiently and effectively.
- Provided accurate quotes for necessary parts and ensured timely completion of the job.
- Maintained an organized and safe work environment, utilizing safety chains and proper equipment to prevent accidents.
Screening Security Agent
Tristar Airport Handling Services
6065 NW 18th St, Miami, FL 33178
01.2017 - 03.2018
- Screened all cargo using X-RAY and ETD machines, ensuring compliance with security protocols.
- Responsible for the safety of all passenger flights as well as Aircraft Cabin Operations (ACO).
- Remained calm and composed during emergencies, taking appropriate actions to resolve issues swiftly and effectively.
Driver Helper
UPS
Hialeah, FL
12.2016 - 01.2017
- Assisted the driver in delivering packages, handling both heavy items (up to 70 lbs) and smaller packages efficiently.
Sales Representative Driver Helper
Vivint
Miami Beach, FL
01.2016 - 11.2016
- Visited homes to present and summarize the company’s equipment, aiming to drive sales and build customer relationships.
Education
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FLSkills
- Extensive labor experience with freezer-conditioned trucks
- Hardworking and punctual
- Safety compliance and emergency response
- Preventive maintenance and equipment installation
- Customer service and sales skills
- Efficient problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Service Technician
Crown Lift Trucks
02.2023 - Current
Field Service Technician
Toyota Nationwide Lift Truck
03.2018 - 02.2023
Screening Security Agent
Tristar Airport Handling Services
01.2017 - 03.2018
Driver Helper
UPS
12.2016 - 01.2017
Sales Representative Driver Helper
Vivint
01.2016 - 11.2016
High School Diploma -
Barbara Goleman Senior High School