
Experienced Heavy Duty Technician with 10 years of experience in customer service, maintenance and mechanical repairs for tractors, trailers, and passenger cars. Demonstrated ability to provide high-quality service and improve performance for all vehicle types. Proficient in quickly diagnosing and resolving complex mechanical issues to reduce downtime and increase operational efficiency. Dedicated to staying updated on industry advancements and technologies to deliver exceptional customer service and maintain a reputation for excellence.
Experienced in managing tasks and people to meet Customer and Company needs.
Good with managing tense and stressful situations and keeping the customer informed and up to date