Julio Franquez
Los Angeles,CA
Summary
Diligent Office Worker with multifaceted administrative abilities and proficiency in Sage 50. Handles high work volumes and maintains frequent customer contact with calm and professional approach. Decisive in managing routine clerical needs and working accurately with minimal oversight to handle files, correspondence and data entry.
Overview
21
21
years of professional experience
Work History
Office Worker
S.T. Supply Company
09.2003 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Ordered and restocked office supplies to keep staff efficient and on-task.
- Streamlined communication channels for better collaboration among team members.
- Ensured confidentiality of sensitive information by adhering to strict document management protocols.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Assisted in training new hires on company policies and procedures – fostering a more knowledgeable workforce capable of handling various tasks independently.
- Contributed to a positive work environment through proactive assistance and collaboration with colleagues across departments.
- Maintained and updated office records, both digital and physical.
- Input data into spreadsheets and databases.
- Assisted with onboarding of new employees.
Education
No Degree -
Glendale Community College
Glendale, CAHigh School Diploma -
Benjamin Franklin High School
Los Angeles, CA06.2000
Skills
- Verbal Communication
- File Organization
- Professionalism and Etiquette
- Customer Service
- Positive Attitude
- Invoice Processing
- Issue Resolution
- Inventory Management
- Supply Restocking
Additional Information
I Am Also A UberEats Bicycle Delivery Driver. I Am Bilingual Speak English And Spanish.
Languages
Spanish
Native or Bilingual
Timeline
Office Worker
S.T. Supply Company
09.2003 - Current
No Degree -
Glendale Community College
High School Diploma -
Benjamin Franklin High School
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