Julio Garcia
Rio Grande City,Texas
Summary
Dynamic professional with a proven track record in compassionate caregiving and efficient patient care, honed at Valley Sun Home Care Provider. Excelled in building client relationships and optimizing operational efficiency at Super Express Transport TX LLC, demonstrating exceptional problem-solving skills and a commitment to enhancing customer satisfaction. Skilled in fostering positive environments and streamlining processes to boost productivity and service quality.
Overview
20
20
years of professional experience
Work History
Home Care Provider
Valley Sun Home Care Provider
03.2021 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Office Dispatch
Super Express Transport TX LLC
07.2016 - 10.2024
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Collaborated with warehouse staff to prioritize shipments based on delivery deadlines, maximizing efficiency in the supply chain process.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
Office Supervisor
Tecno Industries
02.2008 - 06.2016
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
Assistant Manager
Barri Loans
07.2004 - 06.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Science - Emergency Medical Technician
Texas State Technical College
Harlingen, TX08-1996
No Degree - Business Management
UTRGV
Edinburg, TX09-1992
High School Diploma -
Rio Grande City High School
Rio Grande City, TX05-1990
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Home Care Provider
Valley Sun Home Care Provider
03.2021 - Current
Office Dispatch
Super Express Transport TX LLC
07.2016 - 10.2024
Office Supervisor
Tecno Industries
02.2008 - 06.2016
Assistant Manager
Barri Loans
07.2004 - 06.2008
Associate of Science - Emergency Medical Technician
Texas State Technical College
No Degree - Business Management
UTRGV
High School Diploma -
Rio Grande City High School
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