Dynamic retail professional with a proven track record at T-Mobile, excelling in customer service and team leadership. Skilled in sales reporting and decision-making, I drive sales growth through effective scheduling and team motivation, fostering a collaborative environment that enhances customer satisfaction and operational efficiency.
Work History
Assistant Manager Retail Sales
1 Year 1 Month
T-Mobile | 07.2025 - Current
Assisted in daily operations to improve customer service and operational efficiency.
Conducted inventory management tasks, ensuring accurate stock levels and timely replenishments.
Developed team schedules to optimize workforce productivity and meet business demands.
Collaborated on promotional strategies to increase customer engagement and drive sales growth.
Analyzed sales data to identify trends, contributing to informed decision-making processes.
Developed strong working relationships with staff, fostering a positive work environment.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Direct Support Professional
5 Months
Almost Family | 05.2025 - 10.2025
Assisted clients with daily living activities, promoting independence and dignity in their routines.
Provided personalized care and support to individuals with disabilities, ensuring comfort and safety.
Assisted in diaper changes, ensuring cleanliness and comfort. Provided support in bathing tasks, maintaining hygiene standards.
Executed thorough cleaning and washing processes for bed sheets and clothing to ensure hygiene standards.
Assisted with house cleaning and organization for patient needs. Supported maintaining a clean and safe living environment for patient.
Assisted in food preparation and service for patient care.
Lube Service Technician
6 Months
Lithia Dodge | 10.2019 - 04.2020
Conducted comprehensive vehicle inspections to identify lube service needs and ensure optimal performance.
Performed routine oil changes, fluid replacements, and filter installations efficiently and accurately.
Checking fluid levels
Replacing oil and oil filter
Rotated tires
Balancing tires and mounting and dismounting tires
Lube Technician
7 Months
Toyota Sunnyvale | 03.2019 - 10.2019
Conducted routine oil changes and fluid checks to ensure vehicle performance and reliability.
Evaluated and recorded fluid levels to support vehicle maintenance and safety protocols.
Performed oil and oil filter changes to maintain vehicle reliability and efficiency.
Performed tire rotations to ensure optimal tire wear and extend lifespan of tires.
Assisted in balancing tires and mounting and dismounting tires. Participated in tire maintenance tasks including balancing, mounting, and dismounting.
Tire Technician
4 Years 1 Month
Calderon's New and Used Tires | 11.2014 - 12.2018
Installed and balanced tires for diverse vehicle types, ensuring optimal performance and safety.
Conducted thorough inspections of tire conditions, identifying wear patterns and recommending replacements.
Operated tire-changing machinery and tools, adhering to safety protocols for efficient service delivery.
Assisted customers with tire selection, providing expert advice to enhance satisfaction and loyalty.
Maximized efficiency by coordinating changing and rotating of tires.
Education
High School Diploma
San Jose Job Corps High School | San Jose, CA | 08.2015
New Learning Resources Online - 2013-2015
Silicon Valley Career Technical Education Center- 2014