Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Julio Hernandez

T-Mobile
Springfield
2
Languages
12
years of professional experience

Dynamic retail professional with a proven track record at T-Mobile, excelling in customer service and team leadership. Skilled in sales reporting and decision-making, I drive sales growth through effective scheduling and team motivation, fostering a collaborative environment that enhances customer satisfaction and operational efficiency.

Work History

Assistant Manager Retail Sales

1 Year 1 Month
T-Mobile | 07.2025 - Current
  • Assisted in daily operations to improve customer service and operational efficiency.
  • Conducted inventory management tasks, ensuring accurate stock levels and timely replenishments.
  • Developed team schedules to optimize workforce productivity and meet business demands.
  • Collaborated on promotional strategies to increase customer engagement and drive sales growth.
  • Analyzed sales data to identify trends, contributing to informed decision-making processes.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Direct Support Professional

5 Months
Almost Family | 05.2025 - 10.2025
  • Assisted clients with daily living activities, promoting independence and dignity in their routines.
  • Provided personalized care and support to individuals with disabilities, ensuring comfort and safety.
  • Assisted in diaper changes, ensuring cleanliness and comfort. Provided support in bathing tasks, maintaining hygiene standards.
  • Executed thorough cleaning and washing processes for bed sheets and clothing to ensure hygiene standards.
  • Assisted with house cleaning and organization for patient needs. Supported maintaining a clean and safe living environment for patient.
  • Assisted in food preparation and service for patient care.

Lube Service Technician

6 Months
Lithia Dodge | 10.2019 - 04.2020
  • Conducted comprehensive vehicle inspections to identify lube service needs and ensure optimal performance.
  • Performed routine oil changes, fluid replacements, and filter installations efficiently and accurately.
  • Checking fluid levels
  • Replacing oil and oil filter
  • Rotated tires
  • Balancing tires and mounting and dismounting tires

Lube Technician

7 Months
Toyota Sunnyvale | 03.2019 - 10.2019
  • Conducted routine oil changes and fluid checks to ensure vehicle performance and reliability.
  • Evaluated and recorded fluid levels to support vehicle maintenance and safety protocols.
  • Performed oil and oil filter changes to maintain vehicle reliability and efficiency.
  • Performed tire rotations to ensure optimal tire wear and extend lifespan of tires.
  • Assisted in balancing tires and mounting and dismounting tires. Participated in tire maintenance tasks including balancing, mounting, and dismounting.

Tire Technician

4 Years 1 Month
Calderon's New and Used Tires | 11.2014 - 12.2018
  • Installed and balanced tires for diverse vehicle types, ensuring optimal performance and safety.
  • Conducted thorough inspections of tire conditions, identifying wear patterns and recommending replacements.
  • Operated tire-changing machinery and tools, adhering to safety protocols for efficient service delivery.
  • Assisted customers with tire selection, providing expert advice to enhance satisfaction and loyalty.
  • Maximized efficiency by coordinating changing and rotating of tires.

Education

High School Diploma

San Jose Job Corps High School | San Jose, CA | 08.2015

New Learning Resources Online - 2013-2015

Silicon Valley Career Technical Education Center- 2014

Skills

Customer service
Financial analysis
Sales growth
Sales reporting
Scheduling and coordinating
Team leadership
Team motivation
Customer satisfaction
Goal setting
Problem-solving
Computer skills
Money handling
Bilingual Spanish communicator
Results-oriented
Effective communicator

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Assistant Manager Retail Sales

T-Mobile
07.2025 - CurrentRead More

Direct Support Professional

Almost Family
05.2025 - 10.2025Read More

Lube Service Technician

Lithia Dodge
10.2019 - 04.2020Read More

Lube Technician

Toyota Sunnyvale
03.2019 - 10.2019Read More

Tire Technician

Calderon's New and Used Tires
11.2014 - 12.2018Read More

San Jose Job Corps High School

High School Diploma
Read More
Julio Hernandez