JULIO JOVANNY DIAZ
New York,NY
Summary
Dependable residential building porter with extensive experience in luxury high-rise property maintenance, cleanliness, minor repairs, sanitation, and secure package management. Known for reliable customer service, attention to detail, and helping maintain safe, clean, welcoming residential and commercial properties.
Overview
36
36
years of professional experience
Work History
Residential Building Porter
Hemisphere House
New York, NY
07.2021 - 04.2024
- Maintained daily cleanliness, sanitation, and presentation of lobbies, hallways, and amenities in a 242-unit luxury residential building.
- Prepared available apartments for prospective tenants through thorough cleaning and staging, enhancing appeal and marketability.
- Conducted routine inspections to uphold property safety and cleanliness standards.
- Managed daily waste and recycling collection, ensuring compliance with city sanitation schedules and maintaining a clean environment.
- Resolved resident work orders with an average 15-minute turnaround, supporting resident satisfaction.
- Assisted maintenance supervisor with various maintenance tasks, contributing to overall building upkeep and resident satisfaction.
Maintenance Porter / Groundskeeper / Concierge / Doorman
99 Jane Street Condos
New York, NY
04.2005 - 12.2018
- Coordinated move-in and move-out logistics for residents, including furniture moving, elevator overrides, and debris disposal to enhance residents’ experience.
- Maintained exterior curb appeal through mowing, walkway clearing, and seasonal upkeep.
- Collaborated with the maintenance team on snow removal and coordinated with building superintendent to ensure safe access at apartment properties.
- Operated heavy-duty machinery, including floor buffers, wet vacuums, and pressure washers.
- Facilitated operations across multiple locations to ensure seamless service delivery.
Security Guard
AMR Services
JFK Airport, Queens
08.1988 - 12.1995
- Prepared commercial cargo load plans documentation for U.S. Customs, facilitating smooth importing and exporting operations.
- Coordinated cargo documentation for American Airlines, Korean Air, Japan Airlines, Evergreen, and Alliance Airlines, ensuring compliance and operational efficiency.
- Patrolled AMR Services facilities and monitored entrances for unauthorized access.
- Checked visitor credentials and verified employee identification at secure checkpoints.
- Observed CCTV feeds and reported suspicious activity to supervisors.
Education
Certificate of Completion - Electrician Helper
Jacksonville Job Corps Center
Jacksonville, FL12-1986
Miami Jackson Senior High School
Miami, FL10-1985
Skills
- Waste management
- Basic maintenance tasks
- Building maintenance support
- Seasonal property maintenance
- OSHA compliance
- Chemical safety compliance
- Building security protocols
- Tenant coordination
- BuildingLink and KeyLink
- Reliability and punctuality
- Problem-solving and composure
- Teamwork and interpersonal rapport
- Communication
- Customer service
- Organization and record-keeping
Languages
Fluently Bilingual: English and Spanish
Timeline
Residential Building Porter
Hemisphere House
07.2021 - 04.2024
Maintenance Porter / Groundskeeper / Concierge / Doorman
99 Jane Street Condos
04.2005 - 12.2018
Security Guard
AMR Services
08.1988 - 12.1995
Certificate of Completion - Electrician Helper
Jacksonville Job Corps Center
Miami Jackson Senior High School