KWABENA BOAMA
New York,USA
Summary
Professional with 8+ years in facility maintenance and customer service. Expertise in maintaining safe and clean environments while providing exceptional resident support. Strong attention to detail and problem-solving skills enhance overall living experiences.
Overview
16
16
years of professional experience
Work History
Building Porter
Quality Building Services (QBS)
New York, New York
09.2017 - Current
- Ensured cleanliness of common areas and facilities throughout building.
- Monitored maintenance issues, reporting them for timely resolution.
- Conducted regular inspections of property grounds for safety and upkeep.
- Managed waste disposal and recycling processes per company guidelines.
- Collaborated with maintenance staff to streamline repair work.
- Assisted residents with requests to improve living experience.
- Inspected fire extinguishers regularly to comply with safety regulations.
- Followed all safety procedures while operating machinery.
Overnight Porter
Catch Restaurant
New York, USA
05.2014 - 08.2017
- Serviced, clean, or supply restrooms.
- Washed dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
- Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.
- Gathered and emptied trash.
Overnight Porter
Pier 8
New York, USA
11.2012 - 05.2014
- Washed dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
- Maintained kitchen work areas, equipment, or utensils in clean and orderly condition.
- Placed clean dishes, utensils, or cooking equipment in storage areas.
- Sorted and removed trash, placing it in designated pickup areas.
- Swept or scrubbed floors.
Cashier/Customer Service
Duane Reid
New York, USA
12.2010 - 01.2012
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Issued receipts, refunds, credits, or change due to customers.
- Assisted customers by providing information and resolving their complaints.
- Established or identified prices of goods, using calculators, cash registers, or optical price scanners.
Maintenance/ Cook Aid
Hamilton Senior Center
New York, USA
01.2010 - 01.2010
- Cleaned the main entrance of the facility.
- Disposed of refuse from offices within the facility.
- Prepared food for residents.
- Served residents in cafeteria.
Education
General Academic Studies -
Park West High School
New York, NYSkills
- Facility maintenance and oversight
- Safety compliance
- Waste management
- Equipment operation
- Groundskeeping and landscaping
- Customer relations and service
- Maintenance coordination
- Sustainability practices
Timeline
Building Porter
Quality Building Services (QBS)
09.2017 - Current
Overnight Porter
Catch Restaurant
05.2014 - 08.2017
Overnight Porter
Pier 8
11.2012 - 05.2014
Cashier/Customer Service
Duane Reid
12.2010 - 01.2012
Maintenance/ Cook Aid
Hamilton Senior Center
01.2010 - 01.2010
General Academic Studies -
Park West High School
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