Julio Lopez
U.S. Bank
15
years of professional experience
Results-driven Small Business Banker with expertise in relationship management, loan origination, and cash flow forecasting. Committed to delivering tailored banking solutions that enhance customer satisfaction and drive business growth.
Work History
Small Business Banker
8 Years 9 Months- Analyzed financial statements to assess creditworthiness and determine loan eligibility for small business applicants.
- Cultivated relationships with small business clients to understand financial needs and provide tailored banking solutions.
- Provided expert guidance on various banking products, including loans, lines of credit, and cash management services.
- Collaborated with cross-functional teams to streamline account opening processes, enhancing customer experience and efficiency.
Personal Banker
7 Months- Identified opportunities for cross-selling bank products, contributing to branch revenue growth.
- Cultivated and maintained strong client relationships to enhance satisfaction and loyalty.
- Advised clients on financial products and services tailored to individual needs.
- Analyzed client feedback to improve service delivery and address concerns proactively.
Lead Teller
5 Years 9 Months- Managed cash handling processes, ensuring accuracy and security in all transactions.
- Trained and mentored new tellers, fostering a culture of excellence and customer service.
- Supervised daily operations of branch, ensuring compliance with policies and procedures.
- Resolved complex customer inquiries, enhancing satisfaction and loyalty through effective communication.
Education
Associate of Science - Business Administration
Skills
Loan origination
Cash flow forecasting
Portfolio management
Banking regulations
Deal structuring
Product and service sales
Business development
Financial counseling
Relationship management
Customer service
Sales strategy
Positive attitude
Timeline
Small Business Banker
U.S. Bank
11.2017 - CurrentRead More
Personal Banker
Bank of America
03.2017 - 10.2017Read More
Lead Teller
Chase Bank
05.2011 - 02.2017Read More
Fullerton College
Associate of Science from Business Administration
Read More