Driven Business Management student at NSU, Florida with hands on expertise in customer service, cold calling, sales, and client interaction. Shown capacity to establish trust, speak clearly, and offer solutions tailored to each person's requirements. Bilingual in English and Spanish and is dedicated to helping teams succeed and businesses expand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Trainer
Crunch Fitness
Sunrise, FL
02.2025 - 01.2026
Provided clients with individualized fitness guidance and assistance to help them reach their wellness, strength, and health objectives.
Managed and accommodated a high volume of clients at times assisting 20+ individuals while maintaining strong service, professionalism, and attention to individual needs.
Strong client connections were developed by attentive listening, regular interaction, and a client-centered approach to suggesting the best fitness and training options.
Made outreach/cold calls and follow-up calls to establish a connection with current and potential customers, talk about objectives, respond to inquiries, and advertise services tailored to their specific requirements.
Used effective communication and sales strategies to boost customer interest, foster trust, and assist with membership and training-related sales efforts.
Warehouse Associate
Supermercado Nacional
Santo Domingo, Dominican Republic
06.2022 - 08.2023
Supported the operations of one of the nation's top supermarkets by organizing and maintaining inventory in a high- demand setting.
Played a key role in fulfilling over 200 store orders daily while adhering to tight deadlines.
Gained/learned how to track and update inventory using barcode scanners and warehouse management systems (WMS).
Worked cooperatively with co-workers to fulfill deadlines and keep the warehouse running smoothly in a hectic environment.
Collaborated with a group of over 10+ employees to guarantee smooth warehouse operations every day.
Improved stock replenishment procedures with an emphasis on precision and effectiveness, which helped to boost operations by 15%.
Followed operational and safety guidelines, helping to maintain a hygienic and risk-free work environment.