Julio Luna Aquino
Bayside,New York
Summary
Dynamic and dependable professional with a proven track record at Clean City, excelling in timely deliveries and customer service. Skilled in route planning and vehicle maintenance, I consistently enhance operational efficiency while fostering strong client relationships. Bilingual in Spanish and English, I bring a positive attitude and problem-solving abilities to every challenge.
Overview
13
13
years of professional experience
Work History
Driver, Warehouse Orders
Clean City
Brooklyn, NY
07.2018 - Current
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
Laborer Helper
Vangaurd Maintenance and Electric Inc
Flushing, NY
01.2019 - 01.2021
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Addressed unexpected challenges proactively during the construction process, enabling prompt resolution of issues before impacting deadlines.
- Aided in the assembly of scaffolding and other temporary structures, facilitating safe access to elevated work areas.
- Expedited project progress with efficient loading, unloading, and transportation of construction materials.
- Participated in regular training sessions to maintain up-to-date knowledge on industry best practices and safety regulations.
- Facilitated smooth operations on-site by performing routine maintenance on tools and equipment ensuring their optimal functionality.
- Ensured timely delivery of materials and equipment, streamlining workflow and minimizing downtime.
- Improved overall site organization by maintaining clean and hazard-free workspaces for the entire team.
- Performed accurate measurements and cuts on various materials, contributing to precise installations.
- Contributed to successful project completion by performing essential demolition and excavation tasks.
- Assisted with building foundations, ensuring stability and proper alignment of structural components.
- Completed basic carpentry tasks such as framing walls, installing doors, windows, and trimwork for aesthetically pleasing results.
- Performed daily site inspections, identifying potential hazards or areas in need of attention, promoting a safe work environment for all team members.
- Operated variety of power tools and hand tools.
- Unloaded and stored construction materials.
- Maintained tools and equipment in good working condition.
- Cleared work sites of hazardous items.
- Set up ladders and other access equipment.
- Removed debris and waste from job sites.
- Followed instructions from construction project managers and supervisors.
- Followed safety protocols on job sites.
- Maintained knowledge of safety practices for removing hazards from working sites.
- Assisted in construction of commercial and residential buildings.
- Performed roofing installations.
- Assisted with plastering, tiling and carpentry.
- Mixed mortar and concrete.
- Operated heavy machinery on construction sites.
Restaurant Manager
Taco Santana
Brooklyn, NY
06.2012 - 06.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Education
High School Diploma -
School For International Studies
Brooklyn, NY09.2019
Skills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Customer service
- OSHA 30
- SST 10
- Vehicle maintenance
- Product verification
- Route planning
- Payment collection
- Deadline oriented
- Dependable and reliable
- Positive attitude
- Valid Driver's license
- Safe driving record
- Vehicle cleaning and maintenance
- Attention to detail
- GPS and route planning
- Vehicle inspections
- Map reading and navigation skills
- Problem-solving
- Safe driving
- Time management skills
- Time management
- Punctual and reliable
- Client relationship management
- Commercial driving
- Order picking and processing
- FLUENT IN Spanish & English
- Delivery recordkeeping
- Complex Problem-solving
- Teamwork and collaboration
- Equipment operation
- Materials transport
- Equipment monitoring
- Route management
Timeline
Laborer Helper
Vangaurd Maintenance and Electric Inc
01.2019 - 01.2021
Driver, Warehouse Orders
Clean City
07.2018 - Current
Restaurant Manager
Taco Santana
06.2012 - 06.2019
High School Diploma -
School For International Studies