Julio Molina
El Paso,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
7-11 Convenience Store
5600 Alameda, El Paso, Tx, 79905
07.2018 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Approved regular payroll submissions for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
Retail Sales Associate
7-11 Convenience Store
6060 Alameda, El Paso, TX.
08.2010 - 07.2018
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Informed customers of current store promotions to encourage additional sales purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
Education
Yes - Drafting Technology
Riverside High School
El Paso, TX05.2007
Skills
- Time Management
- Staff Management
- Product and Service Sales
- Microsoft Excel
- Staff Supervision
- Accounting Techniques
- Microsoft Windows
- Financial Management
- Sales and Marketing
- Employee Scheduling
- Microsoft Outlook
- Microsoft Internet Explorer
- Order Supplies
- Customer Service
- Coaching and Mentoring
- New Hire Training
- Inventory Counting
- Train Employees
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Assistant Store Manager
7-11 Convenience Store
07.2018 - Current
Retail Sales Associate
7-11 Convenience Store
08.2010 - 07.2018
Yes - Drafting Technology
Riverside High School