Julio Portillo Jr
Houston,TX
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Pharmcare Pharmacy
08.2015 - Current
- Promoted to full time Specialty Pharmacy Technician in 2021.
- Communicating with Nurses, Physicians, Patients, and other healthcare professionals.
- Processing filling and troubleshooting new prescriptions and refilling medications.
- Completed paperwork for insurance, prior authorization and patient assistance programs.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Work with computerized and automated system (Fastfill) for dispensing medications.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Pharmacy Technician
Primesourcerx Rx pharmacy
07.2019 - 07.2021
- Processing new prescriptions and refills.
- Obtaining, verifying insurance information with patients and insurance providers via phone.
- Filling and packaging medications for delivery.
- Maintaining supply inventory and communicating with proper personal to restock when necessary.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Pharmacy Technician
Pharmiles Pharmacy
01.2017 - 06.2019
- Entered and processed patients' new prescriptions refills into internal system.
- Communicated directly with doctors offices via telephone, fax and email.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Client Care Coordinator
The Martin Group, Intero Real Estate Services
05.2016 - 11.2016
- Social media, transaction coordination, marketing, lead follow up, placing and creating signage and flyers.
- Updated databases to handle customer data.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promptly responded to inquiries and requests from prospective customers.
Certified Pharmacy Technician
Rx Solutions
05.2015 - 12.2015
- Performed wide range of pharmacy operations at various locations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Houston Medicine Chest
08.2011 - 04.2015
- Started as a Driver with the company and studied while working to become a certified Pharmacy Technician with in the first year.
- Main assignment was a control dispensing room and DOSIS automated machine.
- On call Technician and Driver for stat medication needs of the nursing homes serviced.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications.
Education
Diploma - undefined
La Porte High School
Certificate in Real Estate Occupational - undefined
San Jacinto College
Skills
- Native Spanish and English speaker
- Microsoft Office
- Customer Service
- Computer Rx
- Newleaf
- Frameworks
- Staff Leadership
- Problem-Solving
- Workflow Optimization
- Administrative Support
- Team Collaboration
- Drug Inventory Control
- Manual and Automated Medication Dispensing
- Organization and Prioritization
- Troubleshooting Malfunctioning Equipment
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Primesourcerx Rx pharmacy
07.2019 - 07.2021
Certified Pharmacy Technician
Pharmiles Pharmacy
01.2017 - 06.2019
Client Care Coordinator
The Martin Group, Intero Real Estate Services
05.2016 - 11.2016
Certified Pharmacy Technician
Pharmcare Pharmacy
08.2015 - Current
Certified Pharmacy Technician
Rx Solutions
05.2015 - 12.2015
Certified Pharmacy Technician
Houston Medicine Chest
08.2011 - 04.2015
Diploma - undefined
La Porte High School
Certificate in Real Estate Occupational - undefined
San Jacinto College
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