Julio Ramirez
San Luis,AZ
Summary
Energetically contributed to Panda Express Restaurant by enhancing customer experiences and ensuring seamless operations. Mastered cash handling and POS systems, while fluently communicating in English and Spanish to elevate service standards. Excelled in teamwork, maintaining cleanliness, and promoting food safety, significantly boosting customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Counter Helper
Panda Express Restaurant
Yuma, AZ
09.2023 - Current
- Help the customers by delivering an exceptional dining experience.
- I helped as a cashier.
- Performed opening and closing duties such as restocking supplies at end of shift.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Processed payments on cash register and counted back bills and change to patrons.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Worked collaboratively with other members of staff to ensure efficient workflow during busy periods.
- Processed refunds when necessary following established procedures.
- Counted and inspected cash registers and reported thefts and other complex issues to management.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
San Luis High School
San Luis, AZ05-2022
Some College (No Degree) -
Arizona Western College
Yuma, AZSkills
- Cross-selling techniques
- Cleanliness standards
- Point of sale systems
- Cash handling expertise
- Food safety compliance
- Workplace safety
- Fluent in English and Spanish
Timeline
Counter Helper
Panda Express Restaurant
09.2023 - Current
High School Diploma -
San Luis High School
Some College (No Degree) -
Arizona Western College