Julio Romero
Rancho Cucamonga,CA
Summary
Focused Operations Supervisor with over 18 years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
CVS Pharmacy
Arcadia, CA
11.2009 - Current
- Train, mentor and motivate employees to maximize team productivity.
- Disseminate safety information and monitor employee compliance with regulatory and organizational policies.
- Train, assist and supervise 8-member team, resulting in improved efficiency.
- Manage scheduling and payroll for team of 8 staff in busy retail store.
- Supervise team of 8, promoting positive work environment through effective communication, active engagement and hands-on assistance.
- Train employees on best practices and protocols while managing teams to maintain optimal productivity.
- Receive incoming merchandise from vendors and truck deliveries from CVS/Pharmacy warehouse.
- Handle all daily cash transactions and verify nightly cash deposits
Field Service Engineer
Rapiscan Systems
Torrance, CA
04.2008 - 04.2009
- Worked with Transportation Safety Administration and Custom Border Protection Agency and other key Federal agencies.
- Diagnosed electronic issues and maintained baggage security X-ray equipment. Performed moderately complex electronic technical functions related to production test, checkout, fabrication, modification, and assembly of electronic and electromechanical systems
- Traveled to designated area on short notice to support contractors by working weekends and overtime.
- Repaired and calibrated systems and equipment post-installation.
- Diagnosed system failures and determined most cost-efficient solutions.
Education
Certificate, Computer Programming -
Computer Learning Centers, Inc.
Anaheim, CA11.1998
Skills
- Performance Management
- Motivational Leadership
- Office Management
- Team Management and Supervision
- Team Leadership
- Recruitment and Hiring
- Customer Service
- Decision Making
- Staff Supervision
- Warehouse Operations
- HR Knowledge
Timeline
Operations Supervisor
CVS Pharmacy
11.2009 - Current
Field Service Engineer
Rapiscan Systems
04.2008 - 04.2009
Certificate, Computer Programming -
Computer Learning Centers, Inc.